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UseResponse VS ProdPad

Compare UseResponse VS ProdPad and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ProdPad logo ProdPad

ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • ProdPad Landing page
    Landing page //
    2022-05-05

ProdPad is a smart, dynamic toolkit that integrates with product development processes at every stage and supports collaboration from the entire business.

In continual development since 2012, this SaaS has been designed by a team of experts to make best-practice product management actionable for fellow PMs.

ProdPad empowers product managers to turn great ideas into great products that customers love.

UseResponse videos

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Customer Feedback & Support Software UseResponse

ProdPad videos

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ProdPad Overview

More videos:

  • Demo - ProdPad Demo: Product Management Software

Category Popularity

0-100% (relative to UseResponse and ProdPad)

UseResponse

ProdPad

Customer Feedback
65 65%
Customer Feedback
35% 35
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and ProdPad

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

ProdPad Reviews

We have no reviews of ProdPad yet.
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Social recommendations and mentions

Based on our record, ProdPad seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

ProdPad mentions (1)

  • Cheaper alternative to ProdPad?
    From what I've seen of ProdPad it looks like an amazing piece of software, and one which I think would make my life as an aspiring product manager much easier - but it's very expensive. Source: over 2 years ago

What are some alternatives?

When comparing UseResponse and ProdPad, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

productboard - Beautiful and powerful product management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Roadmap - Collision avoidance for projects and people

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Aha - Aha! is the new way to create visual product roadmaps. Web-based product management tools and roadmapping software for agile product managers.

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