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UseResponse VS Mojo Helpdesk

Compare UseResponse VS Mojo Helpdesk and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Mojo Helpdesk logo Mojo Helpdesk

The No Frilled Help Desk Software to Track Tickets and stay organized.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Mojo Helpdesk Landing page
    Landing page //
    2022-12-14

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Mojo Helpdesk videos

+ Add

The 4 Ways Tickets are Created on Mojo Helpdesk

More videos:

  • Review - Using Mojo Helpdesk

Category Popularity

0-100% (relative to UseResponse and Mojo Helpdesk)

UseResponse

Mojo Helpdesk

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
92 92%
Help Desk
8% 8
Customer Support
92 92%
Customer Support
8% 8
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

Share your experience with using UseResponse and Mojo Helpdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Mojo Helpdesk

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Mojo Helpdesk Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Timeliness goes beyond clearing the inbox—you'll also want to make sure you're getting faster at solving problems. Mojo Helpdesk includes a time tracking tool, so you can see how long each ticket takes and how much you've improved. It'll even notice when you step away, pausing the timer and refreshing the inbox when you get back. Your customers can share their thoughts on...
Source: zapier.com

Social recommendations and mentions

Based on our record, Mojo Helpdesk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Mojo Helpdesk mentions (2)

  • Ticketing systems choice
    Https://mojohelpdesk.com/ I've implemented this at 2 different companies and couldn't have been happier with the results. Source: over 1 year ago
  • IT Ticketing and Incident Management Systems
    If money wasn't an option no idea, I'd have to start my search all over. What I did pick a few years ago was https://mojohelpdesk.com/. For our volume of about 20-30 tickets per day it works great. Source: about 3 years ago

What are some alternatives?

When comparing UseResponse and Mojo Helpdesk, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Yonyx - Decision tree driven Interactive guides for customer service

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