Mojo Helpdesk Reviews and details

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2022-12-14

Features & Specs

User-Friendly Interface

Mojo Helpdesk offers an intuitive and easy-to-navigate interface that simplifies ticket management and enhances user experience for both support agents and customers.
Customizable

The platform allows customization of workflows, forms, and fields, enabling businesses to tailor the helpdesk system according to their specific needs and preferences.
Automation Features

Mojo Helpdesk provides automation tools that streamline repetitive tasks, such as ticket assignment and notifications, which improve efficiency and reduce manual workload.
Reporting and Analytics

The system includes robust reporting and analytics tools that offer insights into team performance, customer satisfaction, and ticket resolution times, aiding in data-driven decision making.
Integrations

Mojo Helpdesk integrates with various third-party applications and tools, which allows businesses to maintain seamless workflows and enhance the functionality of their helpdesk.

Badges

Promote Mojo Helpdesk. You can add any of these badges on your website.

<a href='https://www.saashub.com/mojo-helpdesk?utm_source=badge&utm_campaign=badge&utm_content=mojo-helpdesk&badge_variant=color&badge_kind=approved' target='_blank'><img src="https://cdn-b.saashub.com/img/badges/approved-color.png?v=1" alt="Mojo Helpdesk badge" style="max-width: 150px;"/></a>

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Videos

The 4 Ways Tickets are Created on Mojo Helpdesk

Using Mojo Helpdesk

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Social recommendations and mentions

We have tracked the following product recommendations or mentions on various public social media platforms and blogs. They can help you see what people think about Mojo Helpdesk and what they use it for.

Ticketing systems choice
Https://mojohelpdesk.com/ I've implemented this at 2 different companies and couldn't have been happier with the results. Source: over 2 years ago
IT Ticketing and Incident Management Systems
If money wasn't an option no idea, I'd have to start my search all over. What I did pick a few years ago was https://mojohelpdesk.com/. For our volume of about 20-30 tickets per day it works great. Source: about 4 years ago

External sources with reviews and comparisons of Mojo Helpdesk

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Timeliness goes beyond clearing the inbox—you'll also want to make sure you're getting faster at solving problems. Mojo Helpdesk includes a time tracking tool, so you can see how long each ticket takes and how much you've improved. It'll even notice when you step away, pausing the timer and refreshing the inbox when you get back. Your customers can share their thoughts on your timeliness, as well, clicking a...

Source: zapier.com

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This is an informative page about Mojo Helpdesk. You can review and discuss the product here. The primary details have not been verified within the last quarter, and they might be outdated. If you think we are missing something, please use the means on this page to comment or suggest changes. All reviews and comments are highly encouranged and appreciated as they help everyone in the community to make an informed choice. Please always be kind and objective when evaluating a product and sharing your opinion.

Mojo Helpdesk

The No Frilled Help Desk Software to Track Tickets and stay organized.