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UseResponse VS GLPI

Compare UseResponse VS GLPI and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

GLPI logo GLPI

GLPI is the Information Resource-Manager with an additional Administration- Interface.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • GLPI Landing page
    Landing page //
    2023-10-18

UseResponse videos

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Customer Feedback & Support Software UseResponse

GLPI videos

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Como Utilizar GLPI

More videos:

  • Review - Webinar: introduction to GLPI Network Cloud
  • Review - GLPI: Service Management software powered by open source.
  • Review - GLPI: inventory software at nuclear power plant in USA

Category Popularity

0-100% (relative to UseResponse and GLPI)

UseResponse

GLPI

Customer Feedback
100 100%
Customer Feedback
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
90 90%
Help Desk
10% 10
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using UseResponse and GLPI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and GLPI

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

GLPI Reviews

Best Free Asset Tracking Software
Since it's an open source service, the occasional bug or hiccup should be expected. If you need a more reliable version of GLPI, you can pay for a warranty that ensures a “stable and predictable performance” thanks to a team of techs. While the free version tracks unlimited assets, anyone who wants the paid version with warranty and support will need to pay for a plan tier...
Source: tech.co

What are some alternatives?

When comparing UseResponse and GLPI, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snipe-IT - Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zabbix - Track, record, alert and visualize performance and availability of IT resources

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