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UseResponse VS FORM.com

Compare UseResponse VS FORM.com and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

FORM.com logo FORM.com

FORM.com is an enterprise mobile forms software and solutions perfect for optimizing online and offline inspection, audit, compliance operations and more.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • FORM.com Landing page
    Landing page //
    2023-09-01

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

FORM.com videos

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Form.com Platform Overview

Category Popularity

0-100% (relative to UseResponse and FORM.com)

UseResponse

FORM.com

Customer Feedback
100 100%
Customer Feedback
0% 0
Form Builder
0 0%
Form Builder
100% 100
Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using UseResponse and FORM.com. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and FORM.com

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

FORM.com Reviews

  1. The software have been great. By far has the most customizable features of all its competitors

    We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data center. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

    👍 Pros:    Great set of functions|Third party service integration

What are some alternatives?

When comparing UseResponse and FORM.com, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smart Service - Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.

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