Software Alternatives, Accelerators & Startups

UseResponse VS Smart Service

Compare UseResponse VS Smart Service and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Smart Service logo Smart Service

Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Smart Service Landing page
    Landing page //
    2021-10-10

UseResponse videos

Customer Feedback & Support Software UseResponse

Smart Service videos

Smart Service Review - Storm Water Services

More videos:

  • Review - FTInsights new Arlo Smart service

Category Popularity

0-100% (relative to UseResponse and Smart Service)
Customer Feedback
100 100%
0% 0
Sales Force Automation
0 0%
100% 100
Help Desk
100 100%
0% 0
Field Service Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Smart Service

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Smart Service Reviews

We have no reviews of Smart Service yet.
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What are some alternatives?

When comparing UseResponse and Smart Service, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.