Software Alternatives, Accelerators & Startups

UseResponse VS Feedier

Compare UseResponse VS Feedier and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feedier logo Feedier

Feedier is an accessible Feedback platform that lets you quickly build highly engaging and playful forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. 🏆
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feedier Landing page
    Landing page //
    2022-03-08

Feedier is an accessible feedback platform that lets teams get instant clarity on their users’ experiences and future needs.

Create playful feedback forms that can be automated and sent during your users’ key touchpoints. Feedier’s dashboard lets you group individual feedback into live journeys. Validate key decisions using easy-to-share visual reports that connect with your existing workflows 🚀

• Interactive forms: Deploy innovative forms quickly with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, manage you feedback with Live Journeys and finally push an Action to create engagement.

• Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.

• Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis.

• A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and generate PDF reports for your management. Detect what's driving your success and how to innovate faster.

Feedier

$ Details
paid $60.0 / Monthly (2 users)
Platforms
Web Browser Google Chrome Firefox Safari
Release Date
2018 March

UseResponse videos

Customer Feedback & Support Software UseResponse

Feedier videos

How to create your fist Feedback form?

More videos:

  • Review - Feedier - Next generation feedback
  • Tutorial - How To Feed Your Need For Customer Feedback with Feedier (Getting Started and Overview)
  • Review - Collecting Feedback on Your Website Using Feedier (Tech Smart Boss Use Case)

Category Popularity

0-100% (relative to UseResponse and Feedier)
Customer Feedback
82 82%
18% 18
Help Desk
100 100%
0% 0
Surveys
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feedier

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Feedier Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Feedier (IXM) is the most intuitive experience management solution that allows you to listen carefully to the Voice of the Customer in order to improve your customer experience. Collect in real-time direct and indirect feedback through gamified forms, analyze your data with an intuitive and visual dashboard via features such as analysis of the most used keywords in your...
Source: mopinion.com

What are some alternatives?

When comparing UseResponse and Feedier, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Feedback Fish - Collect feedback & make your customers happy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.