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UseResponse VS Feedback Fish

Compare UseResponse VS Feedback Fish and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feedback Fish logo Feedback Fish

Collect feedback & make your customers happy.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feedback Fish Landing page
    Landing page //
    2020-07-13

UseResponse videos

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Customer Feedback & Support Software UseResponse

Feedback Fish videos

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Category Popularity

0-100% (relative to UseResponse and Feedback Fish)

UseResponse

Feedback Fish

Customer Feedback
56 56%
Customer Feedback
44% 44
Help Desk
100 100%
Help Desk
0% 0
User Feedback
46 46%
User Feedback
54% 54
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using UseResponse and Feedback Fish. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feedback Fish

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Feedback Fish Reviews

We have no reviews of Feedback Fish yet.
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Social recommendations and mentions

Based on our record, Feedback Fish seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Feedback Fish mentions (6)

  • Ask HN: What was an interesting project you started and finished over a weekend?
    With three friends, we built and launched a SaaS product over a weekend and live-streamed ourselves doing it[0]: https://feedback.fish It was a ton of fun, about 1,000 people tuned in over the course of those ~60 hours. The product was acquired about a year later. [0]: https://productweekend.live. - Source: Hacker News / about 1 month ago
  • I'm building a widget to help you collect feedback from your users and I'm looking for beta testers?
    You are literally copying https://feedback.fish/. Source: over 1 year ago
  • How do you SaaS owners log bugs?
    You can use an embeddable widget like feedback fish or question to have your users report bugs & ideas. Feedback fish lets them take a screenshot, question lets them record a video. Source: about 2 years ago
  • I build a small tool to easily and cheaply gather customer feedback using my SaaS
    What about feedback.fish ? What's their UVP and competitive advantage? Source: over 2 years ago
  • I build a small tool to easily and cheaply gather customer feedback using my SaaS
    Inspired by feedback.fish much? ;). Source: over 2 years ago
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What are some alternatives?

When comparing UseResponse and Feedback Fish, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freddy Feedback - Freddy Feedback is a tool to get feedback from your visitors and customers on anything that you communicate to them on your website.

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