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UseResponse VS Feedback Hero

Compare UseResponse VS Feedback Hero and see what are their differences

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Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feedback Hero logo Feedback Hero

Feedback and collaboration tool for building web apps
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feedback Hero Landing page
    Landing page //
    2023-10-05

UseResponse videos

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Customer Feedback & Support Software UseResponse

Feedback Hero videos

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Category Popularity

0-100% (relative to UseResponse and Feedback Hero)

UseResponse

Feedback Hero

Customer Feedback
96 96%
Customer Feedback
4% 4
User Feedback
0 0%
User Feedback
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feedback Hero

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Feedback Hero Reviews

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What are some alternatives?

When comparing UseResponse and Feedback Hero, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Feedback Tools - Curated directory of tools for getting all the feedback

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canny for Intercom - Capture feedback from people in Intercom

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Satback - Pay your customers for honest feedback

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