Software Alternatives, Accelerators & Startups

UseResponse VS Satback

Compare UseResponse VS Satback and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Satback logo Satback

Pay your customers for honest feedback
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Satback Landing page
    Landing page //
    2019-07-14

UseResponse videos

Customer Feedback & Support Software UseResponse

Satback videos

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Category Popularity

0-100% (relative to UseResponse and Satback)
Customer Feedback
95 95%
5% 5
Help Desk
100 100%
0% 0
User Feedback
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Satback

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Satback Reviews

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What are some alternatives?

When comparing UseResponse and Satback, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Feedback Tools - Curated directory of tools for getting all the feedback

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ProdPad - ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Incoming Feedback by Hotjar - Instant visual feedback for your website or app!