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UserEcho VS Wootric

Compare UserEcho VS Wootric and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Wootric logo Wootric

Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Wootric Landing page
    Landing page //
    2023-09-18

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Wootric videos

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Wootric Product Overview | Modern Customer Feedback Management Software

More videos:

  • Demo - Wootric NPS Survey Demo (2015)
  • Review - How Wootric Uses NLP and ML to Make Sense of Hundreds of Thousands of Surveys | Wootric

Category Popularity

0-100% (relative to UserEcho and Wootric)

UserEcho

Wootric

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using UserEcho and Wootric. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Wootric

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Wootric Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Wootric (an InMoment company) is a customer experience management software that makes use of single-question microsurveys. Most of these surveys include metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Effort Score (CES). What’s especially great about this tool is that it can be installed quickly and easily. All feedback (once collected) is...
Source: mopinion.com

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Wootric mentions (0)

We have not tracked any mentions of Wootric yet. Tracking of Wootric recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and Wootric, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Delighted - The fastest and easiest way to gather actionable feedback from your customers

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Survicate - Collect feedback on your website and find out more about your visitors.

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