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UserEcho VS Survicate

Compare UserEcho VS Survicate and see what are their differences

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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Survicate logo Survicate

Collect feedback on your website and find out more about your visitors.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Survicate Landing page
    Landing page //
    2023-10-07

UserEcho videos

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UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Survicate videos

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What types of surveys can be sent with Survicate? [Video tutorial]

More videos:

  • Tutorial - How to create a survey with Survicate? [Video tutorial]

Category Popularity

0-100% (relative to UserEcho and Survicate)

UserEcho

Survicate

Help Desk
100 100%
Help Desk
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using UserEcho and Survicate. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Survicate

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Survicate Reviews

Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Using Survicate is the fastest way to get continuous customer insights. Automate surveys like NPS and CSAT and use the recurring feature. That way, you don’t have to keep asking customers to fill out surveys or do interviews to get their thoughts and ideas.
Source: survicate.com
12 Best SurveySparrow Alternatives With Pricing and Features
Survicate is an excellent feedback survey tool and a great alternative to SurveySparrow. You can gather new leads, research and marketing data, and so on across the user journey.
Source: qualaroo.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Survicate is a great customer feedback tool that enables its users to trigger targeted surveys at different locations on their website or send out questionnaires via email to different customers. They also offer chat surveys. There is also a library of predefined surveys that users can choose from. In terms of analysis, this customer feedback tool has dashboarding...
Source: mopinion.com

Social recommendations and mentions

Survicate might be a bit more popular than UserEcho. We know about 1 link to it since March 2021 and only 1 link to UserEcho. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Survicate mentions (1)

What are some alternatives?

When comparing UserEcho and Survicate, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StatCounter - StatCounter is a simple but powerful real-time web analytics service that helps you track, analyse and understand your visitors so you can make good decisions to become more successful online.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

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