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UserEcho VS Jotform

Compare UserEcho VS Jotform and see what are their differences

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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Jotform logo Jotform

Free Online Form Builder & Form Creator
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Jotform Landing page
    Landing page //
    2022-06-12

Jotform is a powerful online form builder that makes it easy to create robust forms and collect important data. Trusted by over 20M users worldwide, such as nonprofits, educational institutions, small businesses, and enterprises, Jotform is a gateway to gathering better information to propel your business.

UserEcho

Website
userecho.com
Pricing URL
Official UserEcho Pricing
$ Details
freemium $19.0 / Monthly
Platforms
Web Mobile
Release Date
-
Edit details

Jotform

Website
jotform.com
Pricing URL
Official Jotform Pricing
$ Details
freemium $34.0 / Monthly (25 Forms / 1,000 Monthly Submissions)
Platforms
Android iOS Web
Release Date
2006 January
Edit details

UserEcho features and specs

No features have been listed yet.

Jotform features and specs

  • Form Builder: https://www.jotform.com/build/
  • Jotform Apps: https://www.jotform.com/products/apps/
  • Jotform Enterprise: https://www.jotform.com/enterprise/
  • Jotform Store Builder: https://www.jotform.com/products/store-builder/
  • Jotform Tables: https://www.jotform.com/products/tables/
  • Jotform Inbox: https://www.jotform.com/features/inbox/
  • Jotform Mobile Forms: https://www.jotform.com/products/mobile-forms/
  • Jotform Approvals: https://www.jotform.com/products/approvals/
  • Jotform Report Builder: https://www.jotform.com/products/report-builder/
  • Jotform Smart PDF Forms: https://www.jotform.com/products/smart-pdf-forms/
  • Jotform PDF Editor: https://www.jotform.com/products/pdf-editor/

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Jotform videos

+ Add

JotForm Review - Beginner to Expert PREVIEW by Bizversity.com

More videos:

  • Tutorial - How to Use JotForm to Create Online Forms & Fillable PDFs
  • Tutorial - JotForm 4.0 // A Tutorial & Review
  • Tutorial - Jotform Tutorial: How to Use Jotform

Category Popularity

0-100% (relative to UserEcho and Jotform)

UserEcho

Jotform

Help Desk
100 100%
Help Desk
0% 0
Form Builder
0 0%
Form Builder
100% 100
Customer Support
100 100%
Customer Support
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using UserEcho and Jotform. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Jotform

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Jotform Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
The reporting and analytics tools provide valuable insights, while data exporting ensures seamless integration with other systems. With Jotform, you can create an online survey or form to collect data and online payments securely—which will help you streamline your data management processes hassle-free.
Source: clickup.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
Online marketplaces show users rate Jotform as superior to Typeform in areas like “easy to do business with” and “easy to admin.” Jotform is another piece of software that allows users to choose from a static or question-per-page view.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
While JotForm is an excellent Typeform alternative, it also has certain disadvantages. One major concern is that JotForm's interface can sometimes be clunky and complicated to navigate.
Source: marketsplash.com
11 Best Typeform Alternatives to Check-in 2022
JotForm is a fully-featured online form builder and a survey tool similar to TypeForm that makes it easy to create robust forms and collect crucial customer data. This Typeform alternative acts as a gateway to gather significant information to power your business. It also makes online data and payment collection as seamless as possible to never let the work slow down.
Source: qualaroo.com
The 11 Best Online Form Builder Apps in 2019
JotForm lets you build a free form that does everything you need it to do and looks exactly how you want it to look. JotForm's forms are much more customizable than forms created on Google Forms and Microsoft Forms, and unlike Wufoo, JotForm even lets you do things like accept payments and collect signatures without upgrading to a premium plan.
Source: zapier.com

Social recommendations and mentions

Based on our record, Jotform should be more popular than UserEcho. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: about 1 year ago

Jotform mentions (3)

  • This seems like a new scam, right?
    Sure, you took down jotform.com, a legitimate website (it's still up by the way). Source: almost 2 years ago
  • Recommendations to help me with teaching the extended response section of the GED RLA exam?
    Something akin to a fill-in-the-blank template maybe? This was all prompted by my beginning to write one on jotform.com. I began doing it and then realized that there are probably thousands of similar templates that are way better. Thanks for any help and let me know if you'd like to share resources in the near future. Source: about 2 years ago
  • How can I include object keys as headings when using IMPORTJSONAPI?
    I'm trying to import data from Jotform so the structure of the JSON can vary. Here's an example though:. Source: over 2 years ago

What are some alternatives?

When comparing UserEcho and Jotform, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Google Forms - Simple web forms from Google.

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