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Usabilla VS FeedbackButton.io

Compare Usabilla VS FeedbackButton.io and see what are their differences

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Usabilla logo Usabilla

Collect user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.

FeedbackButton.io logo FeedbackButton.io

Get user feedback directly from your website with a simple feedback button.
  • Usabilla Landing page
    Landing page //
    2023-10-20
  • FeedbackButton.io Landing page
    Landing page //
    2022-03-04

Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

Usabilla features and specs

  • Comprehensive Feedback Collection
    Usabilla provides a wide range of tools for collecting user feedback via surveys, custom forms, and visual feedback options, allowing businesses to gather detailed insights from their users.
  • Real-time Feedback Analysis
    The platform allows users to analyze feedback in real-time, enabling quick responses and adjustments based on customer input.
  • Easy Integration
    Usabilla can be easily integrated with various platforms and tools like Google Analytics, JIRA, and Salesforce, streamlining workflow processes and data management.
  • Customization
    It offers customizable feedback forms and widgets, enabling businesses to align feedback tools with their brand identity and specific data collection needs.
  • User-friendly Interface
    Usabilla has an intuitive and easy-to-use interface, making it accessible for users with varying levels of technical expertise.

Possible disadvantages of Usabilla

  • Pricing
    Usabilla can be relatively expensive, particularly for small businesses with limited budgets, as pricing is tailored and often requires a consultation.
  • Complex Customization
    While customization options are available, they can be complex to implement without a dedicated team or technical expertise, potentially hindering some users from fully utilizing the platform.
  • Learning Curve
    New users might face a learning curve as they familiarize themselves with the platform and its various features, which may require an investment in training.
  • Limited Offline Capabilities
    The platform's capabilities are primarily online-focused, which may limit its usage in environments with limited internet access.
  • Occasional Performance Issues
    Some users have reported occasional lag or performance issues, which can affect the real-time feedback collection and analysis.

FeedbackButton.io features and specs

  • Ease of Integration
    FeedbackButton.io offers simple integration options that allow users to quickly add a feedback button to their website, without the need for extensive coding knowledge.
  • Customizable
    The tool provides customization options to match the look and feel of the feedback button with the website's design, helping maintain brand consistency.
  • User Feedback Collection
    FeedbackButton.io enables the efficient collection of user feedback directly from a webpage, facilitating user engagement and improving service/product development.
  • Cost-Effective
    With affordable pricing, FeedbackButton.io is accessible to small businesses and startups looking to gather user insights without significant financial investment.
  • Responsive Design
    The feedback button is designed to be responsive, ensuring it works effectively on both desktop and mobile devices, allowing a broader range of user interactions.

Possible disadvantages of FeedbackButton.io

  • Limited Advanced Features
    Compared to more comprehensive feedback platforms, FeedbackButton.io may lack certain advanced features like detailed analytics or integrations with other software.
  • Potential for Feedback Overload
    If not managed well, the tool could lead to an overflow of feedback, which might be challenging for small teams to process and act upon in a timely manner.
  • Dependency on Third-Party Platform
    Relying on an external service for feedback collection could pose risks, such as service discontinuity or changes in pricing and terms.
  • Data Privacy Concerns
    Users might have concerns about how their feedback data is handled and stored, which could affect their willingness to provide honest input.
  • Learning Curve
    While integration is straightforward, users still need to learn how to effectively utilize all features offered by FeedbackButton.io, which may take time.

Analysis of Usabilla

Overall verdict

  • Usabilla is generally considered a good choice for companies looking to improve their websites and applications with user feedback. It is praised for its user-friendly interface, comprehensive reporting capabilities, and integration options with other tools such as Google Analytics and various CRM systems. However, like any tool, its effectiveness can depend on the specific needs and context of the organization using it.

Why this product is good

  • Usabilla is a tool designed for collecting user feedback and enhancing the user experience across digital platforms. It provides a way for organizations to gather insights directly from users, enabling them to make data-driven decisions and improve their offerings. Usabilla is known for its ease of integration, robust analytics, and the ability to collect real-time feedback with targeted questions, which can lead to actionable insights. Additionally, it supports a range of feedback types such as in-page feedback buttons, surveys, and screenshots, making it versatile for different feedback collection needs.

Recommended for

  • Organizations looking to enhance their digital user experience.
  • Businesses seeking robust user feedback tools for websites and apps.
  • Companies that require integration capabilities with existing analytics and CRM systems.
  • Teams focused on making data-driven product improvements based on user insights.

Usabilla videos

+ Add

Usabilla - HubSpot Customer Success Story

More videos:

  • Review - Usabilla - How does it work?
  • Review - How Usabilla Helped Human Scale User Feedback with 1M+ App Downloads

FeedbackButton.io videos

No FeedbackButton.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usabilla and FeedbackButton.io)

Usabilla

FeedbackButton.io

Customer Feedback
70 70%
Customer Feedback
30% 30
User Feedback
66 66%
User Feedback
34% 34
Surveys
100 100%
Surveys
0% 0
Feedback
0 0%
Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usabilla and FeedbackButton.io

Usabilla Reviews

10 Must Have Tools for Conversion Optimization
Usabilla considers itself a new standard in user feedback, and it’s a rather useful platform for optimizing your conversions. To start, the system works to bring you visual feedback so you can make changes to your site and understand exactly what makes your users tick.
Source: ecommerce-platforms.com

FeedbackButton.io Reviews

We have no reviews of FeedbackButton.io yet.
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Social recommendations and mentions

Based on our record, FeedbackButton.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usabilla mentions (0)

We have not tracked any mentions of Usabilla yet. Tracking of Usabilla recommendations started around Mar 2021.

FeedbackButton.io mentions (1)

  • I built a minimal and lightweight feedback/issue reporting widget for websites
    I recently just launched my side project Feedback Button. Today I'm pretty happy as I just got my first paying customer!! Source: about 3 years ago

What are some alternatives?

When comparing Usabilla and FeedbackButton.io, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Qatchup - Enhance your product or website with QP widget. Gather feedback, report bugs, request features, and rate user experiences effortlessly. Sign up today to streamline your process and improve your project with real-time insights.

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

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