Upcall VS Zendesk

Upcall

Upcall enables you to crowdsource your outbound calls. Collaborate with 1000+ on-demand callers worldwide for sales, marketing and customer support calls. Free trial.

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Landing page //
2022-10-07

Landing page //
2022-03-08

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Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to Upcall and Zendesk)

Zendesk

Sales

100 100%

Sales

0% 0

Customer Support

0 0%

Customer Support

100% 100

CRM

8 8%

CRM

92% 92

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Upcall and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Upcall and Zendesk

Upcall Reviews

20 Best Lead Generation Companies in the USA

Upcall is an excellent partner to consider if you’re aiming to attract more promising leads to your business. With in-depth knowledge in several traditional industries, particularly finance, real estate, and insurance, they offer a valuable outsourcing solution for marketing and sales teams looking to boost engagement and close deals more effectively. Living up to its name,...

Source: martal.ca

Best B2B lead generation companies

However, Upcall's services are expensive for small businesses and startups. The company also works only with leads from the US and Canada, which excludes many international clients.

Source: www.mo.agency

12 Best Lead Generation Companies in 2023 [Guide & Full Review]

Upcall is a lead generation company built on sales professionals in the top 3% and expert lead generation technology. You can trust Upcall to curate content for email, phone, and SMS marketing. Using intuitive software Upcall tracks and monitors your lead generation analytics to refine your strategies based on customer interactions. But that’s far from it. Upcall also offers...

Source: peertopeermarketing.co

13 Best B2B Lead Generation Companies To Look For In 2023

To create highly-qualified leads, Upcall combines powerful technology with top-tier sales experts. It works with leading brands like LG, Airbnb, QuickBooks, and Farmers Insurance. Upcall works on simple principles. First, it supplies your company with a team of expert callers. They will make the calls and communicate with the leads on your behalf. Second, upcalls’...

Source: www.unboundb2b.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Upcall mentions (0)

We have not tracked any mentions of Upcall yet. Tracking of Upcall recommendations started around Mar 2021.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

What are some alternatives?

When comparing Upcall and Zendesk, you can also consider the following products

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Veloxy - A sales enablement app. Your calendar on steroids!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Closer - Digitize your sales team | Video calls for sales

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!