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Unthread VS Roby

Compare Unthread VS Roby and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Unthread logo Unthread

AI Customer Support over Slack

Roby logo Roby

Refreshingly simple helpdesk for Slack & Teams users
  • Unthread Landing page
    Landing page //
    2023-07-31

Unthread is a Slack-native customer support platform. We help companies to scale up their B2B support inside of Slack across shared channels, email, in-app chat and more without ever leaving Slack.

As companies move from email to Slack for support, messages often slip through the cracks. Unthread lets you set responders, expected response time, and escalation policies per customer to be sure the right people are notified and issues are always resolved quickly.

  • Roby Landing page
    Landing page //
    2023-10-14

Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.

Unthread

Website
unthread.io
Pricing URL
Official Unthread Pricing
$ Details
-
Platforms
-
Edit details

Roby

Website
tellroby.com
Pricing URL
Official Roby Pricing
$ Details
freemium $8.0 / Monthly (Friend Plan )
Platforms
Microsoft Teams Slack
Edit details

Unthread videos

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Roby videos

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Toar and Roby 'Heavy Duty' Review -- Waxy

More videos:

  • Review - Toar and Roby 'The Original' Review -- My First Indonesian Pomade
  • Review - Toar and Roby 'Executive Slick' Review - Straight Petrolatum

Category Popularity

0-100% (relative to Unthread and Roby)

Unthread

Roby

Customer Support
30 30%
Customer Support
70% 70
Slack
100 100%
Slack
0% 0
Productivity
0 0%
Productivity
100% 100
Slack App
100 100%
Slack App
0% 0

User comments

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What are some alternatives?

When comparing Unthread and Roby, you can also consider the following products

Thena AI - Manage your customers in Slack

Halp - Slack-first ticketing for internal helpdesk

Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Halp for Microsoft Teams - An internal help desk built into Teams

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