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Unthread VS Halp

Compare Unthread VS Halp and see what are their differences

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Contents:
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  4. » Alternatives

Unthread logo Unthread

AI Customer Support over Slack

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • Unthread Landing page
    Landing page //
    2023-07-31

Unthread is a Slack-native customer support platform. We help companies to scale up their B2B support inside of Slack across shared channels, email, in-app chat and more without ever leaving Slack.

As companies move from email to Slack for support, messages often slip through the cracks. Unthread lets you set responders, expected response time, and escalation policies per customer to be sure the right people are notified and issues are always resolved quickly.

  • Halp Landing page
    Landing page //
    2023-10-05

Unthread videos

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Halp videos

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Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to Unthread and Halp)

Unthread

Halp

Customer Support
15 15%
Customer Support
85% 85
Slack
28 28%
Slack
72% 72
CRM
0 0%
CRM
100% 100
Slack App
100 100%
Slack App
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Unthread and Halp

Unthread Reviews

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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

What are some alternatives?

When comparing Unthread and Halp, you can also consider the following products

Thena AI - Manage your customers in Slack

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Roby - Refreshingly simple helpdesk for Slack & Teams users

Halp for Microsoft Teams - An internal help desk built into Teams

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

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