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Halp VS Thena AI

Compare Halp VS Thena AI and see what are their differences

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Halp logo Halp

Slack-first ticketing for internal helpdesk

Thena AI logo Thena AI

Manage your customers in Slack
  • Halp Landing page
    Landing page //
    2023-10-05
  • Thena AI Landing page
    Landing page //
    2023-03-20

Thena empowers B2B businesses to efficiently manage customer channels on messaging platforms like Slack and Teams. The platform consolidates channels, streamlines interactions, and captures data for powerful customer service and engagement analytics at scale.

Thena's users include Branch, Mixpanel, Workramp, SpotDraft, Bitrise, and Embrace. We are head quartered in Palo Alto with an offices in Bengaluru, and New York.

Halp

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Thena AI

Website
thena.ai
Pricing URL
Official Thena AI Pricing
$ Details
freemium $5.0 / Monthly
Platforms
Slack Zendesk Intercom
Release Date
2022 September
Edit details

Halp features and specs

No features have been listed yet.

Thena AI features and specs

  • Request Management: https://www.thena.ai/conversational-ticketing
  • SLAs & Alerts: https://www.thena.ai/slas-alerts
  • Analytics: https://www.thena.ai/analytics
  • Connectors: https://www.thena.ai/connectors
  • Marketing Automation: https://www.thena.ai/marketing-automation
  • Channel Management: https://www.thena.ai/channel-management
  • Knowledge Base AI: https://www.thena.ai/knowledge-base-ai

Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Thena AI videos

+ Add

Thena Introduction | B2B Customer Engagement in Slack

Category Popularity

0-100% (relative to Halp and Thena AI)

Halp

Thena AI

Customer Support
86 86%
Customer Support
14% 14
CRM
100 100%
CRM
0% 0
Slack
0 0%
Slack
100% 100
Help Desk
100 100%
Help Desk
0% 0

Questions and Answers

As answered by people managing Halp and Thena AI.

What makes your product unique?

Thena AI's answer:

Following Features of Thena: 1. Request Management, 2. SLAs & Alerts, 3. Analytics, 4. Connectors, 5. Marketing Automation, 6. Channel Management, 7. Knowledge Base AI. Makes Thena Unique.

Who are some of the biggest customers of your product?

Thena AI's answer:

  1. Mixpanel
  2. Cube

Why should a person choose your product over its competitors?

Thena AI's answer:

Thena App offers several compelling reasons why a person might choose it over its competitors: 1. Comprehensive and personalized approach 2. AI-powered recommendations 3. User-friendly interface 4. Community and social features 5. Data privacy and security 8. Regular updates and improvements 7. Affordable Pricing

User comments

Share your experience with using Halp and Thena AI. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Halp and Thena AI

Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

Thena AI Reviews

We have no reviews of Thena AI yet.
Be the first one to post

What are some alternatives?

When comparing Halp and Thena AI, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Roby - Refreshingly simple helpdesk for Slack & Teams users

Halp for Microsoft Teams - An internal help desk built into Teams

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Unthread - AI Customer Support over Slack

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