Unit.chat collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request. Unit.chat is useful in many cases, such as:
Sales Quickly respond to incoming requests from potential customers and do not miss leads.
Manage Reputation Rapid response to complaints in social networks increases customer loyalty by 25%.
Track customer reviews 58% of customers read reviews before buying. Do not leave them unanswered.
Customer support 86% of buyers are willing to pay more, if they provided with quick support.
Unit.chat is used by agencies who need to track and respond to reviews and questions from customers in many different social networks (Facebook, Instagram, Youtube, etc).
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Based on our record, Halp for Microsoft Teams seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: over 2 years ago
Slaask for Social Networks - Chat with your customers on Facebook and Twitter via Slack!
Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
HelpDesk+ - Jira service desk for Slack
Halp - Slack-first ticketing for internal helpdesk
Roby - Refreshingly simple helpdesk for Slack & Teams users
Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.