Unit.chat VS Roby
Compare Unit.chat VS Roby and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Unit.chat
Slaask for Social Networks
HelpDesk+
Halp
Intercom
Galaxia
Desk365
Halp for Microsoft Teams
Roby
Halp
Desk365
Sidequest for Slack
Labidesk
Halp for Microsoft Teams
HelpDesk+
MyAlice for Shopify
Unit.chat collects messages and reviews from your customers at various sites or social media (f.e. Instagram, Youtube, Facebook, etc) and sends all the information into one Slack interface, from which you can quickly and easily respond to any request. Unit.chat is useful in many cases, such as:
Sales Quickly respond to incoming requests from potential customers and do not miss leads.
Manage Reputation Rapid response to complaints in social networks increases customer loyalty by 25%.
Track customer reviews 58% of customers read reviews before buying. Do not leave them unanswered.
Customer support 86% of buyers are willing to pay more, if they provided with quick support.
Unit.chat is used by agencies who need to track and respond to reviews and questions from customers in many different social networks (Facebook, Instagram, Youtube, etc).
Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.
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Slaask for Social Networks - Chat with your customers on Facebook and Twitter via Slack!
Halp - Slack-first ticketing for internal helpdesk
HelpDesk+ - Jira service desk for Slack
Desk365 - Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.