UniPhi VS JitBit Helpdesk
Compare UniPhi VS JitBit Helpdesk and see what are their differences
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UniPhi
Atomic ModSecurity Rules
JPW
AWS Snowball
ServSuite
Heller Consulting
CEPTES
Survey Monkey
JitBit Helpdesk
Zendesk
Freshdesk
HelpScout
osTicket
HappyFox
UseResponse
Intercom
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
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Despite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Atomic ModSecurity Rules - Atomic ModSecurity Rules is an online platform that provides security for web applications and cloud workloads.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
JPW - JPW Industries is the parent company of recognized tool and machinery brand names including JET, Powermatic and Wilton. We have brands that users trust, and brands that users rely on to complete the toughest applications.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
AWS Snowball - AWS Snowball is a petabyte-scale data transport service that uses secure devices to transfer large amounts of data into and out of the AWS cloud.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support