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UniFocus VS Surfboard

Compare UniFocus VS Surfboard and see what are their differences

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Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies. featured
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  3. » Reviews
  4. » Alternatives

UniFocus logo UniFocus

UniFocus is one of the best available applications based on a cloud environment and designed especially for restaurant owners to increase their customer-level satisfaction progress.

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • UniFocus Landing page
    Landing page //
    2023-04-14
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

UniFocus

Website
unifocus.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

UniFocus features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

UniFocus videos

+ Add

UniFocus - Reviews Don't Lie

More videos:

  • Review - UniFocus and Knowcross - The future of workforce management
  • Review - Knowcross + UniFocus: The opportunities are endless

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to UniFocus and Surfboard)

UniFocus

Surfboard

Time Tracking
100 100%
Time Tracking
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
HRMS
100 100%
HRMS
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using UniFocus and Surfboard. For example, how are they different and which one is better?
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What are some alternatives?

When comparing UniFocus and Surfboard, you can also consider the following products

Chili’s LINC - Chili’s LINC is of the trending app that helps in training and educating the bartenders and restaurant employees.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Netspend Skylight ONE - Netspend Skylight ONE is fine money keeping app with a respectable rating that increases users have accessibility to check their account balance on the move on a single click.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

PeopleMatter - PeopleMatter, a cloud-based platform, offers research and education tools to help organizations manage and motivate their people

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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