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UltiPro VS Surfboard

Compare UltiPro VS Surfboard and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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UltiPro logo UltiPro

UltiPro is another HR application available to use on multiple platforms such as Android and iOS etc.

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale
  • UltiPro Landing page
    Landing page //
    2023-08-22
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

UltiPro

Website
ultimatesoftware.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

UltiPro features and specs

No features have been listed yet.

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

UltiPro videos

+ Add

Ultimate Software’s UltiPro: HCM Technology Built for People

More videos:

  • Review - Performance Review Upload to UltiPro
  • Demo - UltiPro Employee Demo

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Category Popularity

0-100% (relative to UltiPro and Surfboard)

UltiPro

Surfboard

HR
100 100%
HR
0% 0
Employee Scheduling
0 0%
Employee Scheduling
100% 100
HR Tools
100 100%
HR Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using UltiPro and Surfboard. For example, how are they different and which one is better?
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What are some alternatives?

When comparing UltiPro and Surfboard, you can also consider the following products

Workday - Workday is an on‑demand financial management and human capital management software solution.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Paylocity - Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Paycom - Paycom is a Human Capital Management system that helps companies manage the complete employment life cycle, from recruitment to retirement.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

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