Software Alternatives & Reviews

Tugboat.qa VS Usersnap

Compare Tugboat.qa VS Usersnap and see what are their differences

Tugboat.qa logo Tugboat.qa

A Preview environment for every branch empowers teams with end-to-end visibility throughout the development process. Visible work-in-progress, faster delivery of features, and higher-quality releases.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Tugboat.qa Landing page
    Landing page //
    2023-06-01

Tugboat is the fastest platform to automate the creation of preview and test environments for any code push. Your whole team can end-to-end test your work with the click of a single link to a preview. Through the power of automation, code reviews are easier, for everyone.

Every code branch automatically has its own custom, isolated environment with Tugboat. Developers can mix-and-match any combination of service versions or branches on-the-fly to create their environment, without reconfiguring the application. 

Tugboat can also help you flag the major visual changes or impacts to performance, accessibility, and SEO.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Tugboat.qa

$ Details
freemium $29.0 / Monthly (For small teams who build smaller web properties.)
Platforms
-
Release Date
2016 March

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Tugboat.qa features and specs

  • Unlimited Users & Previews: Tugboat gives you the clarity, collaboration, and control you need to power your development process—company-wide. And with unlimited team members and more disk space, Tugboat's Premium tier scales to fit your business needs, no matter how big or small.
  • Dedicated Hardware: Premium Tugboat runs on the Linode cloud server. Whether you’re just getting started or deploying a complex system, Linode offers the fastest hardware and network in the industry. All plans come with native SSDs, a 40Gbps network, and Intel E5 Processors which are the fastest processors in the cloud market.
  • Shell access: Yes
  • Storage Capacity: Storage options to fit your project and team needs.
  • Premium Support: Dedicated Slack and Support, with guaranteed response times.
  • Accessibility + SEO audits: Tugboat Premium plans get automated accessibility, performance, best practices, and SEO testing via our Google Lighthouse integration. Demonstrate website accessibility compliance to key stakeholders, and eliminate accessibility regressions in your development process.
  • Visual Regression Testing: Visual Diffs, our visual regression testing feature will enable your team to catch bugs quicker and deploy code with confidence.
  • On-premise hosting and configuration: Sometimes security and administration policies don’t allow for externally-hosted services. We offer an on-premise plan to run Tugboat within your own network and be administered by your team. On-Premise comes with assisted setup, dedicated support and ongoing maintenance of Tugboat, including patches and updates.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Tugboat.qa videos

No Tugboat.qa videos yet. You could help us improve this page by suggesting one.

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Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Tugboat.qa and Usersnap)
Developer Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Continuous Integration
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

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Reviews

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Tugboat.qa Reviews

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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Tugboat.qa. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tugboat.qa mentions (2)

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Tugboat.qa and Usersnap, you can also consider the following products

Demandforce - Demandforce helps you attract new clients and retain existing clients through proven marketing methods. Our cloud-based software allows you to connect more efficiently by optimizing how you market and communicate.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

FeaturePeek - Collaborate on in-progress website implementations. FeaturePeek allows your team to collect feedback on your front-end during the implementation phase of development.

Marker.io - Visual feedback and bug reporting tool for websites

LayerCI - The fastest and easiest to use CI/CD platform for SaaS companies building websites and web applications.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!