Tiledesk
Intercom
ChatWoot
Tidio
tawk.to
Zendesk
Freshdesk
LiveChat
Abbot
PromptWorks
Simpu
Conversational Form
VoiceOps
Meya.ai
Recast.AI
Cofense
Tiledesk is a chatbot builder platform that allows you to automate conversations and daily tasks, minimizing the cost of customer support with your current employees. It revolutionizes the process of creating chatbots with native integrations like OpenAI, HubSpot, Make, and much more. Tiledesk seamlessly connects stakeholders, empowering collaboration, streamlining workflows, and ensuring efficient customer query resolution across different channels.
The key features of Tiledesk are:
Live Chat Widget: Tiledesk provides a dynamic live chat widget that delivers a seamless multichannel experience. Whether customers are accessing your services through a website or mobile platform, the live chat widget allows instant support and fosters real-time interactions, enabling businesses to meet customer needs promptly.
No-Code Chatbot Design: With Tiledesk's intuitive no-code chatbot design builder, businesses can automate customer support processes or enhance lead qualification. The user-friendly interface empowers users without programming knowledge to create powerful chatbot workflows, streamlining operations and delivering exceptional customer experiences.
CRM and Marketing Automation Integration: Tiledesk seamlessly integrates with major CRM and marketing automation tools. This integration unlocks advanced capabilities, allowing businesses to leverage existing systems while benefiting from Tiledesk's comprehensive communication solution. It facilitates efficient customer data management, personalized interactions, and targeted marketing campaigns.
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For someone who isn't a developer or a techie at all, for that matter, this software is so easy to use couldn't believe until I've actually tried it! Not only an intuitive dashboard, but also seamless guides for WhatsApp Business and Telegram integration, which are a must these days for any online business. Tiledesk made my life so much easier and worry-free thanks to its built-in chatbots that are firstly, 0 code, and secondly, smart enough to handle the most repetitive customers' queries on their own. Cannot begin to tell you how much time and resources I've managed to save! The icing on the cake: the option of having separate departments for each team, such as Sales and Support, which would receive only relevant customer-related issues through smart routing. Satisfied customers mean satisfied business owners. It's that simple.
We found Tiledesk very easy to use and integration friendly. We use Tiledesk's free template and modify it according to our business in less than 2 hours, and it's an excellent assistant for our customer service team. In the future probably, we change and modify the code as it is open source.
Hey All! This is something cool that I have ever used. It's easy to configure and user-friendly too.
Based on our record, Abbot should be more popular than Tiledesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Tiledesk - Create chatbots and conversational apps. Bring them omnichannel: from your website (live chat widget) to WhatsApp. Free plan with unlimited chatbots. - Source: dev.to / 4 months ago
Couldn't agree more! it's got a no-code chatbot builder platform that allows you to create your own pop-up chatbots with GIFs, images and videos. It works so well for lead gen as well as customer care I was shocked. https://tiledesk.com/. Source: 11 months ago
If you're using Slack, check out Abbot, which we made to help SaaS CS teams specifically. Happy to give you a demo myself if you'd like, just shoot me a DM! Source: 11 months ago
Abbot can do almost everything in this list except for #3 and #4. It’s a Slack app so no way to screenshot or change key bindings. Source: about 1 year ago
Lots of apps can do this, including Abbot (which I work on). If it’s just for incident management, I’d suggest checking out Rootly. Source: over 1 year ago
Hi there - we do with with Abbot. Happy to give you a demo! Source: over 1 year ago
We can probably help via Abbot, although people usually don’t want to put everything into their CRM since lots of client conversations are informal. Source: over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
PromptWorks - Philadelphia-based software development company. Expertly crafting custom software, mobile apps & web applications for enterprise & startup.
ChatWoot - Open-source omnichannel customer engagement platform
Simpu - Simpu is an omnichannel inbox for teams that unifies communication channels like emails, WhatsApp, Twitter DMs, Facebook Messenger, SMS, and website live chat into one fantastic experience.
Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……
Conversational Form - Turning web forms into conversations. By SPACE10