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Tidio VS Chative.io

Compare Tidio VS Chative.io and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Tidio logo Tidio

Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Chative.io logo Chative.io

Engage Customers Online With Live Chat & Chatbots
  • Tidio Landing page
    Landing page //
    2023-09-29
  • Chative.io Landing page
    Landing page //
    2023-07-06

Chative is a live chat platform that allows businesses to effectively communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation.

Chative aims to make communication between businesses & customers must be joyful and productive thanks to automation. You don't have to pay thousands for the same tools that the big companies are using but are still able to create big impacts.

Tidio

Website
tidio.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Chative.io

Website
app.chative.io
Pricing URL
Official Chative.io Pricing
$ Details
freemium $8.0 / Monthly (PRO)
Platforms
Web Android iOS Facebook
Release Date
2021 November
Edit details

Tidio features and specs

No features have been listed yet.

Chative.io features and specs

  • Omnichannel: Yes
  • Customizable: Yes
  • Collaborative Workspace: Yes
  • Reporting & Analytics: Yes
  • Free to use: Yes
  • Mobile App: Yes
  • Chatbot: Yes

Tidio videos

+ Add

TIDIO LIVE CHAT SHOPIFY APP - Honest Review & Quick Tutorial by EcomExperts.io

More videos:

  • Review - Live Chat and Chat Bots In Perfect Harmony with Tidio (Onboarding and Review)
  • Tutorial - Getting Started with Tidio Live Chat - How to Use Bots
  • Review - Tidio Review, Pricing & Features
  • Review - Why Use Tidio I Turn Your Website Visitors Into Customers
  • Review - Tidio Review: Are Its Chatbots Really Free? All Pros and Cons of the Live Chat Tool

Chative.io videos

No Chative.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Tidio and Chative.io)

Tidio

Chative.io

Customer Support
86 86%
Customer Support
14% 14
Live Chat
82 82%
Live Chat
18% 18
Help Desk
100 100%
Help Desk
0% 0
Chatbots
76 76%
Chatbots
24% 24

User comments

Share your experience with using Tidio and Chative.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tidio and Chative.io

Tidio Reviews

A Comprehensive Examination of the Top 5 Chat Automation Solutions
Within Tidio, live agents benefit from tools such as Reply Assistant and Smart Views, leveraging AI to efficiently manage numerous chats simultaneously, thus optimizing time utilization. Moreover, Tidio facilitates the creation of both AI and rule-based chatbots, enabling the automation of routine customer inquiries without necessitating direct involvement from your team.
Source: www.chat-data.com
9 Best ManyChat Alternatives & Competitors in 2024
Read more: Learn how to easily install Tidio on your website and how to integrate Tidio with your Messenger.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Tidio is another alternative to Tawk.to that deserves your attention. However, it’s not free like Tawk.to but it offers more features like monitoring conversations and integration with the best business software. It is a good option for eCommerce that makes agents work more efficiently.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Tidio and Tawk.to both have free versions available. But Tidio has many professional service packages that are applicable to a wider range of businesses.
Source: www.tidio.com
13 Best Apps Like Replika & Similar AI Chatbot Apps
On the other hand, if you are looking for the best AI apps like Replika for business purposes then you should take a look at Tidio. This app is generally an AI chatbot that learns lots of things in a short time. By that, you will have reliable customer support – which leads to a better sale.
Source: www.regendus.com

Chative.io Reviews

  1. Great Customer Focused Platform - quickly on support

    The response was really quick and my question, although probably a silly one, , was quickly and easily answered. Very approachable and friendly. The system enhances the appearance of my website and provides a simple way for my clients to contact me. This is a fantastic addition to my company.

    🏁 Competitors: Tidio, tawk.to, Intercom
    👍 Pros:    Affordable price|Innovative|Best customer support
  2. Great app, Highly recommend

    This app has the data of customers such as information, total conversations, total leads, and activities,... so I can analyze the data to support my customers more insightful and professional. Moreover, I can adjust my live chat's appearance to suit my brand and make it catchy for my customer.

    🏁 Competitors: Intercom, HelpCrunch
    👍 Pros:    Easy to use|Customizable app|Professional|Good price|Great customer support
    👎 Cons:    Not much i dislike on the platform. because the app is new and maybe has some issues, when i met any problems and called for support from the customer service and so surprising that they assisted me a lot and were professional.
  3. Chative never stops surprising me!

    I've never used this app before my current job. Now that I've had some practice with it, I'll be using it for all of my customer support needs in the future. Our customer service receives a lot of praise because it's so quick and efficient, and it makes customers feel like they're talking to a real person on the other end of the line. This platform comes highly recommended by me to any company that values excellent customer service.

    🏁 Competitors: Intercom, LiveChat
    👍 Pros:    Good price|Good support|Highly customization live chat|Beautiful live chat
    👎 Cons:    Haven't had intergrations

Social recommendations and mentions

Based on our record, Chative.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tidio mentions (0)

We have not tracked any mentions of Tidio yet. Tracking of Tidio recommendations started around Mar 2021.

Chative.io mentions (1)

  • New Saas launched on BetaList
    I've found a new live chat product launched on BetaList. It looks pretty cool with the layout and customization options for live chat widget. But I quite concern about the other features performance. Are there anyone here know about this platform? Is it a good live chat to use on website? https://chative.io/. Source: almost 2 years ago

What are some alternatives?

When comparing Tidio and Chative.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Cakemail - Email marketing and transactional emails that deliver. Try it for FREE!

Crisp Chat - Multi-channel customer support software

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