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Chative.io VS Crisp Chat

Compare Chative.io VS Crisp Chat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Chative.io logo Chative.io

Engage Customers Online With Live Chat & Chatbots

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • Chative.io Landing page
    Landing page //
    2023-07-06

Chative is a live chat platform that allows businesses to effectively communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation.

Chative aims to make communication between businesses & customers must be joyful and productive thanks to automation. You don't have to pay thousands for the same tools that the big companies are using but are still able to create big impacts.

  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

Chative.io

Website
app.chative.io
Pricing URL
Official Chative.io Pricing
$ Details
freemium $8.0 / Monthly (PRO)
Platforms
Web Android iOS Facebook
Release Date
2021 November
Edit details

Crisp Chat

Website
crisp.chat
Pricing URL
Official Crisp Chat Pricing
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Edit details

Chative.io features and specs

  • Omnichannel: Yes
  • Customizable: Yes
  • Collaborative Workspace: Yes
  • Reporting & Analytics: Yes
  • Free to use: Yes
  • Mobile App: Yes
  • Chatbot: Yes

Crisp Chat features and specs

No features have been listed yet.

Category Popularity

0-100% (relative to Chative.io and Crisp Chat)

Chative.io

Crisp Chat

Customer Support
9 9%
Customer Support
91% 91
Live Chat
15 15%
Live Chat
85% 85
Chatbots
100 100%
Chatbots
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Chative.io and Crisp Chat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chative.io and Crisp Chat

Chative.io Reviews

  1. Great Customer Focused Platform - quickly on support

    The response was really quick and my question, although probably a silly one, , was quickly and easily answered. Very approachable and friendly. The system enhances the appearance of my website and provides a simple way for my clients to contact me. This is a fantastic addition to my company.

    🏁 Competitors: Tidio, tawk.to, Intercom
    👍 Pros:    Affordable price|Innovative|Best customer support
  2. Great app, Highly recommend

    This app has the data of customers such as information, total conversations, total leads, and activities,... so I can analyze the data to support my customers more insightful and professional. Moreover, I can adjust my live chat's appearance to suit my brand and make it catchy for my customer.

    🏁 Competitors: Intercom, HelpCrunch
    👍 Pros:    Easy to use|Customizable app|Professional|Good price|Great customer support
    👎 Cons:    Not much i dislike on the platform. because the app is new and maybe has some issues, when i met any problems and called for support from the customer service and so surprising that they assisted me a lot and were professional.
  3. Chative never stops surprising me!

    I've never used this app before my current job. Now that I've had some practice with it, I'll be using it for all of my customer support needs in the future. Our customer service receives a lot of praise because it's so quick and efficient, and it makes customers feel like they're talking to a real person on the other end of the line. This platform comes highly recommended by me to any company that values excellent customer service.

    🏁 Competitors: Intercom, LiveChat
    👍 Pros:    Good price|Good support|Highly customization live chat|Beautiful live chat
    👎 Cons:    Haven't had intergrations

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.
Source: www.indiehackers.com

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Chative.io. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chative.io mentions (1)

  • New Saas launched on BetaList
    I've found a new live chat product launched on BetaList. It looks pretty cool with the layout and customization options for live chat widget. But I quite concern about the other features performance. Are there anyone here know about this platform? Is it a good live chat to use on website? https://chative.io/. Source: almost 2 years ago

Crisp Chat mentions (7)

View more

What are some alternatives?

When comparing Chative.io and Crisp Chat, you can also consider the following products

Tidio - Tidio or Tidio Chat is an online chat software that combines messages from emails, website chat, and Facebook Messenger widget into a unified agent interface that allows agents to deal with all customer messages at the same time with the same tools……

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Cakemail - Email marketing and transactional emails that deliver. Try it for FREE!

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