Software Alternatives & Reviews

TiddlyWiki VS Malcolm App

Compare TiddlyWiki VS Malcolm App and see what are their differences

TiddlyWiki logo TiddlyWiki

a non-linear personal web notebook

Malcolm App logo Malcolm App

Improve your customer servicing in minutes with Malcolm! At your service.
  • TiddlyWiki Landing page
    Landing page //
    2023-07-23
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March

TiddlyWiki features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

TiddlyWiki videos

TIddlyWiki Tutorial 01 - Installing Tiddlywiki and Creating Your First Tiddler

More videos:

  • Review - Intro to TiddlyWiki
  • Review - TiddlyWiki: Non Linear Note Taking Platform

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to TiddlyWiki and Malcolm App)
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100
Knowledge Base
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing TiddlyWiki and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using TiddlyWiki and Malcolm App. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TiddlyWiki and Malcolm App

TiddlyWiki Reviews

  1. A great app yet a bit complicated

    Not too far ago, I invested several days into "mastering" and tuning TiddlyWiki. It was an interesting experience. I loved it on the whole and felt very enthusiastic about using it store all my knowledge. It's super flexible and use of tags, filters and macros make it unique. However, it's a bit complicated for mass adoption. Also, the extended use of its powerful features may make your computer tangibly slow.

    That's why I found "Obsidian", that's what I'm using today to store my knowledge.

    🏁 Competitors: Obsidian.md
    👍 Pros:    Very flexible|Browser based
    👎 Cons:    High learning curve|Could be slow

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
With its support for non-linear note-taking, TiddlyWiki proves to be a versatile tool for various information management tasks. However, it is worth noting that the unique structure of TiddlyWiki may present a slight learning curve for new users, and the single-file model might be slightly less efficient when handling very large datasets.
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
TiddlyWiki is one of the many Wiki Software for Linux. But it is unique because it is a non-linear notebook. So you can use it to create your regular notes, organizing your task, even for brainstorming. Individual pages in TiddlyWiki are known as a tiddler. It has options to create and customize your tiddlers with dropdown menus.
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
TiddlyWiki has been my favorite wiki on this list, It is an open-source portal one-file wiki that does not even require install. Despite its simple use and look, it has a rich list of features, plugins, and themes.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
A non-linear notebook for collecting, structuring, organizing, and sharing complex information, TiddlyWiki is the brainchild of software developer Jeremy Rustom. This wiki software is ideal for recording information and keeping it organized so that it’s easily accessible even after years. Want to take notes, keep a journal, or manage tasks? Whatever it is, TiddlyWiki helps...
11 Best Note-Taking Apps to Help You Stay Organized at Productive in 2021
TiddlyWiki is like your own personal Wikipedia, a digital knowledge base where you can keep a journal, manage to-do lists and organize documentation. It’s a large HTML file that you save locally and can access from any web browser. To allow for further customization, TiddlyWiki offers a library of plugins, created by users.
Source: builtin.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, TiddlyWiki seems to be more popular. It has been mentiond 180 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TiddlyWiki mentions (180)

  • Ask HN: Looking for lightweight personal blogging platform
    Tiddlywiki might be interesting. https://tiddlywiki.com/. - Source: Hacker News / 3 months ago
  • Software suggestions
    I use TiddlyWiki. It's a portable editable wiki that doesn't require a web server or web hosting. You open it from your computer, edit it, and save it. You get all of the linking that you'd expect to see in a wiki, and it's super readable and easy to use. Source: 5 months ago
  • PWAs can now access the file system on desktop and both Android and iOS
    Hopefully, this will make it much easier for software like tiddlywiki [1] where the idea is to be as self-contained as possible. It has depended on various mechanisms to save changes to disk, but this may lower the threshold to use it and feel more streamlined [1] https://tiddlywiki.com. - Source: Hacker News / 6 months ago
  • BASIC Anywhere Machine
    It is a single-HTML-file TiddlyWiki instance that runs in a web browser (offline as well as online), meant to be downloaded and stored wherever suits you best. Everything that you see when working in BASIC Anywhere Machine (everything that makes "BAM" work as an IDE and all BASIC programs) exist in the one HTML file. Source: 8 months ago
  • TiddlyPWA: putting TiddlyWiki on modern web app steroids
    TiddlyWiki still works as intended: https://tiddlywiki.com/#GettingStarted but there are so many different clients to run on. Mobile or Desktop ? What OS? What Browser? This effort https://val.packett.cool/blog/tiddlypwa/ is remarkable as the mobile side of saving is not as robust as on the desktop side of things and there is a scaling limit on performance as the number of tiddlers grows. Also the syncing between... - Source: Hacker News / 9 months ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing TiddlyWiki and Malcolm App, you can also consider the following products

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zim Wiki - Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.

Zendesk Support - Social Customer Support and Help Desk and Ticketing