Malcolm App
HelpDocs
Typeform
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HelpScout
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Zim Wiki
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Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.
Malcolm App Zim WikiNo features have been listed yet.
Malcolm App's answer
The product is more powerful
Malcolm App's answer
Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.
Malcolm App's answer
Malcolm App's answer
Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)
Malcolm App's answer
Companies and/or organisations who have a high and growing level of customer service activity
Malcolm App's answer
Based on our record, Zim Wiki seems to be more popular. It has been mentiond 115 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'll slightly modify your argument; because Pure HTML does suck: Why don't people make static sites with a simple "Markdown-or-Similar to HTML" converter, CSS, and vanilla JS...etc? (This is what I do, btw -- http://zim-wiki.org + a template). - Source: Hacker News / about 2 months ago
You should add Zim [1] to the "Personal Knowledge Management" section :) [1] https://zim-wiki.org. - Source: Hacker News / 2 months ago
Https://meyerweb.com/eric/tools/s5/ And I just tweaked the CSS and added a bit of logic to included the possibility of one image per slide; as well as editing slides not with raw HTML but with https://zim-wiki.org (because that's what I'm really used to, I'm sure any Markdown thing would work just as well). - Source: Hacker News / 3 months ago
Absolutely; recently I realize I wish I'd never learned vim. I use too many other programs that are at least CUA-ish ( http://zim-wiki.org is the most important app I use ) and now I kind of want out. I haven't yet tried Modeless Vim, but that looks like my next experiment. https://github.com/SebastianMuskalla/ModelessVim. - Source: Hacker News / 4 months ago
It is so hard not to feel REALLY SMUG reading stuff like this, as someone who has run my own website as the working primary source for my college instruction for the past 15 years or so using https://zim-wiki.org. (before Markdown was much of a thing!) It's borderline bizarre to have watched this method of doing things kind of die out, and then also come back in the form of "static site generators" --... - Source: Hacker News / 4 months ago
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