Software Alternatives, Accelerators & Startups

ThingSpeak VS Zendesk

Compare ThingSpeak VS Zendesk and see what are their differences

ThingSpeak logo ThingSpeak

Open source data platform for the Internet of Things. ThingSpeak Features

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • ThingSpeak Landing page
    Landing page //
    2021-07-26
  • Zendesk Landing page
    Landing page //
    2024-05-06

ThingSpeak videos

How to Analyze IoT Data in ThingSpeak

More videos:

  • Review - Review Higrow Board ESP32 and Aplication on Thingspeak #IoT #ESP32
  • Tutorial - How to Use ThingSpeak with Arduino

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to ThingSpeak and Zendesk)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
IoT Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ThingSpeak and Zendesk

ThingSpeak Reviews

Best IoT Platforms in 2022 for Small Business
ThingSpeak is an IoT platform that uses channels to store data sent from apps or devices. A special feature of ThingSpeak is that you can create your own channel to collect the analyzed data hence giving a great level of flexibility to the users. You can also collect the data from the public (for example, ThingSpeak channel 12397 – Weather Station) and configure to write...
Source: www.fogwing.io
Open Source Internet of Things (IoT) Platforms
Known as the cloud IoT platform with MATLAB analytics, ThingSpeak allows you to aggregate, analyze, and visualize live data streams. IoT devices send their live data directly to ThingSpeak. From there, you create instant visualizations and can send alerts using web services. Essentially, however, you write and execute MATLAB code to do your data preparation, visualization...
14 of the Best IoT Platforms to Watch in 2021
ThingSpeak is a 100% analytics platform which supports advanced developer applications in environmental monitoring, energy, and smart farming. All the analysis is done on Matlab, and you can utilize the data insights for really cool stuff. For example, connecting an IoT device to Twitter and sending alerts. The best part is that using data for a certain interval is free....

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

ThingSpeak might be a bit more popular than Zendesk. We know about 9 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ThingSpeak mentions (9)

  • Kotlin/ Thingspeak Interfacing.
    First of all, you need to ask yourself how familiar you are with MatLab. Then from a dev point of view, could you use an API to reference cloud data then apply analytics. Great intro to IoT. I can see that company going far in 5-10 and may invest based on trajectory. Https://thingspeak.com. Source: 9 months ago
  • Google sheets and esp32
    You can use solutions like thingspeak https://thingspeak.com/. Source: about 1 year ago
  • Help me check my circuit for my self-sustaining water meter
    I'm not sure yet. Maybe something custom, but probably not. I was thinking about Thingspeak before. Source: about 1 year ago
  • Displaying readings to website?
    I haven't got around to MQTT yet, but as an easy interim solution I recommend ThingSpeak https://thingspeak.com/ as you can set up an account for free and getting an ESP to send data to it is trivial. Plus you can access it via the web, or embed their graphs and dials into a webpage. The graphics are a bit meh though. Source: over 1 year ago
  • i have an idea for a database+arduino+matlab, i need some help plz
    ThingSpeak for IoT Projects Data collection in the cloud with advanced data analysis using MATLAB Https://thingspeak.com/. Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing ThingSpeak and Zendesk, you can also consider the following products

AWS IoT - Easily and securely connect devices to the cloud.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Azure IoT Hub - Manage billions of IoT devices with Azure IoT Hub, a cloud platform that lets you easily connect, monitor, provision, and configure IoT devices.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Blynk.io - We make internet of things simple

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!