Software Alternatives, Accelerators & Startups

TelebuSocial VS Aircall

Compare TelebuSocial VS Aircall and see what are their differences

TelebuSocial logo TelebuSocial

Elevate customer engagement with Telebu Social—an all-in-one business messaging app. Leverage Business Messaging, WhatsApp API, and various channels for seamless 2-way conversations, driving revenue and enhancing customer satisfaction.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • TelebuSocial
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    2024-02-07
  • TelebuSocial
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    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07

Elevate your customer experience with Telebu Social, an all-in-one platform featuring a no-code, drag-and-drop chatbot builder. Seamlessly integrate with third-party applications and accelerate development with a dev-friendly WhatsApp API. Foster engagement through interactive live chat experiences and execute targeted campaigns efficiently with marketing broadcast capabilities. With Telebu Social, ensure a memorable and streamlined omnichannel experience, providing customers with top-notch service at every interaction.

No-Code, Drag-and-Drop Chatbot Builder:

Effortlessly design sophisticated chatbot flows using an intuitive no-code drag-and-drop builder.

Fully-Access Admin Control:

Empower administrators with comprehensive control over the chatbot platform for seamless management.

Real-Time, Detailed Analytics:

Gain on-the-fly insights with real-time, detailed analytics, enabling informed decision-making.

Robust Third-Party Integration:

Seamlessly integrate with a diverse array of third-party applications, enhancing overall functionality.

Fast and Dev-Friendly WhatsApp API:

Accelerate development with a responsive WhatsApp API tailored for efficiency.

Interactive & Transferable Live Chat:

Foster engagement through interactive and transferable live chat experiences for personalised interactions.

Marketing Broadcast:

Execute targeted campaigns efficiently through marketing broadcast capabilities, ensuring dynamic communication across channels.

Unleash the potential of these features to craft a memorable customer experience, all within a single app. From a no-code chatbot builder to comprehensive admin control, real-time analytics, and seamless integrations, the app offers a holistic solution for businesses striving for an omnichannel experience. Accelerate development, foster engagement, and execute dynamic campaigns with ease, ensuring your customers receive top-notch service at every interaction.

  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

TelebuSocial

Pricing URL
-
Platforms
Browser Windows Google Chrome Linux Mobile
Release Date
2024 February

Aircall

Website
aircall.io
Platforms
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

TelebuSocial features and specs

  • No-code drag-n-drop chatbot builder: Yes
  • Fully-access admin control: Yes
  • Real-time, detailed analytics: Yes
  • Robust third-party integration: Yes
  • Fast and dev-friendly WhatsApp API: Yes
  • Interactive & transferrable live chat: Yes
  • Marketing broadcast: Yes

Aircall features and specs

No features have been listed yet.

TelebuSocial videos

No TelebuSocial videos yet. You could help us improve this page by suggesting one.

+ Add video

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to TelebuSocial and Aircall)
Communication
1 1%
99% 99
Customer Experience Management
Enterprise Communication
0 0%
100% 100
Customer Support
100 100%
0% 0

Questions and Answers

As answered by people managing TelebuSocial and Aircall.

What makes your product unique?

TelebuSocial's answer

TelebuSocial stands out in the market for its comprehensive suite of features that empower businesses to create, manage, and analyze WhatsApp interactions seamlessly. What sets the platform poles apart from its competitors is its GPT integration capabilities. Thus enabling not only a bot to reply back to your customers, but also converse with them. For example - TelebuSocial is capable of reading comments in a social channel such as Instagram and then reply back to those comments based on inputs. On top of it - the platform allows you to converse in the language you want. Be it a bot or an agent, if the customer speaks Arabic, then the platform will translate it for the agent and deliver the message, and vice versa. This multilingual capability completely eliminates the big hurdle of communication challenges faced by companies that are into international business.

Why should a person choose your product over its competitors?

TelebuSocial's answer

We can always promise an intuitive interface. Powerful analytics, and customization as per customer req,which is all there but we instead want to commit an at-your-desk customer support. Making the product the first in its category to build a support infrastructure that runs 365 days a year, 7 days a week, 24 hours a day. Client loyalty is another flag that we hoist with pride solely because we have clients that go back 10 years with us. SMSCountry, one of our products, has held SMS Marketing channels for companies like Tata 1mg for 10 years now, DAMAC for 5 and Dr. Reddys for 6, hence promising an exceptional quality of service, and a long-term partnership only.

How would you describe your primary audience?

TelebuSocial's answer

Our primary audience consists of businesses of Enterprises, and Mid-sized companies across various industries, including e-commerce, healthcare, real estate, finance, and more. These businesses are looking to leverage WhatsApp Business API to enhance customer engagement, streamline communication, and drive growth.

Who are some of the biggest customers of your product?

TelebuSocial's answer

We serve brands from every possible category and that reaffirms the fact that TelebuSocial solves a problem for a variety of business challenges. Mitsubishi, Deccan Herald, Baraka Developers, Namshi in UAW and others are some of our most prominent customers.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TelebuSocial and Aircall

TelebuSocial Reviews

We have no reviews of TelebuSocial yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, Aircall seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TelebuSocial mentions (0)

We have not tracked any mentions of TelebuSocial yet. Tracking of TelebuSocial recommendations started around Feb 2024.

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 11 months ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: over 1 year ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: over 2 years ago

What are some alternatives?

When comparing TelebuSocial and Aircall, you can also consider the following products

Haptik.ai - Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

WATI - No-code chatbot builder for WhatsApp Business

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

CloudTalk - Work locally, grow globally