Software Alternatives, Accelerators & Startups

TelebuSocial VS Dialpad

Compare TelebuSocial VS Dialpad and see what are their differences

TelebuSocial logo TelebuSocial

Elevate customer engagement with Telebu Social—an all-in-one business messaging app. Leverage Business Messaging, WhatsApp API, and various channels for seamless 2-way conversations, driving revenue and enhancing customer satisfaction.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07

Elevate your customer experience with Telebu Social, an all-in-one platform featuring a no-code, drag-and-drop chatbot builder. Seamlessly integrate with third-party applications and accelerate development with a dev-friendly WhatsApp API. Foster engagement through interactive live chat experiences and execute targeted campaigns efficiently with marketing broadcast capabilities. With Telebu Social, ensure a memorable and streamlined omnichannel experience, providing customers with top-notch service at every interaction.

No-Code, Drag-and-Drop Chatbot Builder:

Effortlessly design sophisticated chatbot flows using an intuitive no-code drag-and-drop builder.

Fully-Access Admin Control:

Empower administrators with comprehensive control over the chatbot platform for seamless management.

Real-Time, Detailed Analytics:

Gain on-the-fly insights with real-time, detailed analytics, enabling informed decision-making.

Robust Third-Party Integration:

Seamlessly integrate with a diverse array of third-party applications, enhancing overall functionality.

Fast and Dev-Friendly WhatsApp API:

Accelerate development with a responsive WhatsApp API tailored for efficiency.

Interactive & Transferable Live Chat:

Foster engagement through interactive and transferable live chat experiences for personalised interactions.

Marketing Broadcast:

Execute targeted campaigns efficiently through marketing broadcast capabilities, ensuring dynamic communication across channels.

Unleash the potential of these features to craft a memorable customer experience, all within a single app. From a no-code chatbot builder to comprehensive admin control, real-time analytics, and seamless integrations, the app offers a holistic solution for businesses striving for an omnichannel experience. Accelerate development, foster engagement, and execute dynamic campaigns with ease, ensuring your customers receive top-notch service at every interaction.

  • Dialpad Landing page
    Landing page //
    2023-05-12

TelebuSocial

Pricing URL
-
Platforms
Browser Windows Google Chrome Linux Mobile
Release Date
2024 February

Dialpad

Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

TelebuSocial features and specs

  • No-code drag-n-drop chatbot builder: Yes
  • Fully-access admin control: Yes
  • Real-time, detailed analytics: Yes
  • Robust third-party integration: Yes
  • Fast and dev-friendly WhatsApp API: Yes
  • Interactive & transferrable live chat: Yes
  • Marketing broadcast: Yes

Dialpad features and specs

No features have been listed yet.

TelebuSocial videos

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Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to TelebuSocial and Dialpad)
Communication
1 1%
99% 99
Customer Experience Management
Enterprise Communication
0 0%
100% 100
Customer Support
100 100%
0% 0

Questions and Answers

As answered by people managing TelebuSocial and Dialpad.

What makes your product unique?

TelebuSocial's answer

TelebuSocial stands out in the market for its comprehensive suite of features that empower businesses to create, manage, and analyze WhatsApp interactions seamlessly. What sets the platform poles apart from its competitors is its GPT integration capabilities. Thus enabling not only a bot to reply back to your customers, but also converse with them. For example - TelebuSocial is capable of reading comments in a social channel such as Instagram and then reply back to those comments based on inputs. On top of it - the platform allows you to converse in the language you want. Be it a bot or an agent, if the customer speaks Arabic, then the platform will translate it for the agent and deliver the message, and vice versa. This multilingual capability completely eliminates the big hurdle of communication challenges faced by companies that are into international business.

Why should a person choose your product over its competitors?

TelebuSocial's answer

We can always promise an intuitive interface. Powerful analytics, and customization as per customer req,which is all there but we instead want to commit an at-your-desk customer support. Making the product the first in its category to build a support infrastructure that runs 365 days a year, 7 days a week, 24 hours a day. Client loyalty is another flag that we hoist with pride solely because we have clients that go back 10 years with us. SMSCountry, one of our products, has held SMS Marketing channels for companies like Tata 1mg for 10 years now, DAMAC for 5 and Dr. Reddys for 6, hence promising an exceptional quality of service, and a long-term partnership only.

How would you describe your primary audience?

TelebuSocial's answer

Our primary audience consists of businesses of Enterprises, and Mid-sized companies across various industries, including e-commerce, healthcare, real estate, finance, and more. These businesses are looking to leverage WhatsApp Business API to enhance customer engagement, streamline communication, and drive growth.

Who are some of the biggest customers of your product?

TelebuSocial's answer

We serve brands from every possible category and that reaffirms the fact that TelebuSocial solves a problem for a variety of business challenges. Mitsubishi, Deccan Herald, Baraka Developers, Namshi in UAW and others are some of our most prominent customers.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TelebuSocial and Dialpad

TelebuSocial Reviews

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Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing TelebuSocial and Dialpad, you can also consider the following products

Haptik.ai - Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

WATI - No-code chatbot builder for WhatsApp Business

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.