Software Alternatives, Accelerators & Startups

TelebuSocial VS CloudTalk

Compare TelebuSocial VS CloudTalk and see what are their differences

TelebuSocial logo TelebuSocial

Elevate customer engagement with Telebu Social—an all-in-one business messaging app. Leverage Business Messaging, WhatsApp API, and various channels for seamless 2-way conversations, driving revenue and enhancing customer satisfaction.

CloudTalk logo CloudTalk

Work locally, grow globally
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07
  • TelebuSocial
    Image date //
    2024-02-07

Elevate your customer experience with Telebu Social, an all-in-one platform featuring a no-code, drag-and-drop chatbot builder. Seamlessly integrate with third-party applications and accelerate development with a dev-friendly WhatsApp API. Foster engagement through interactive live chat experiences and execute targeted campaigns efficiently with marketing broadcast capabilities. With Telebu Social, ensure a memorable and streamlined omnichannel experience, providing customers with top-notch service at every interaction.

No-Code, Drag-and-Drop Chatbot Builder:

Effortlessly design sophisticated chatbot flows using an intuitive no-code drag-and-drop builder.

Fully-Access Admin Control:

Empower administrators with comprehensive control over the chatbot platform for seamless management.

Real-Time, Detailed Analytics:

Gain on-the-fly insights with real-time, detailed analytics, enabling informed decision-making.

Robust Third-Party Integration:

Seamlessly integrate with a diverse array of third-party applications, enhancing overall functionality.

Fast and Dev-Friendly WhatsApp API:

Accelerate development with a responsive WhatsApp API tailored for efficiency.

Interactive & Transferable Live Chat:

Foster engagement through interactive and transferable live chat experiences for personalised interactions.

Marketing Broadcast:

Execute targeted campaigns efficiently through marketing broadcast capabilities, ensuring dynamic communication across channels.

Unleash the potential of these features to craft a memorable customer experience, all within a single app. From a no-code chatbot builder to comprehensive admin control, real-time analytics, and seamless integrations, the app offers a holistic solution for businesses striving for an omnichannel experience. Accelerate development, foster engagement, and execute dynamic campaigns with ease, ensuring your customers receive top-notch service at every interaction.

  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

TelebuSocial

Pricing URL
-
$ Details
-
Platforms
Browser Windows Google Chrome Linux Mobile
Release Date
2024 February

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Android Windows Mac OSX Linux iOS
Release Date
2018 March

TelebuSocial features and specs

  • No-code drag-n-drop chatbot builder: Yes
  • Fully-access admin control: Yes
  • Real-time, detailed analytics: Yes
  • Robust third-party integration: Yes
  • Fast and dev-friendly WhatsApp API: Yes
  • Interactive & transferrable live chat: Yes
  • Marketing broadcast: Yes

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

TelebuSocial videos

No TelebuSocial videos yet. You could help us improve this page by suggesting one.

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CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to TelebuSocial and CloudTalk)
Communication
2 2%
98% 98
Customer Experience Management
VoIP
0 0%
100% 100
Customer Support
100 100%
0% 0

Questions and Answers

As answered by people managing TelebuSocial and CloudTalk.

What makes your product unique?

TelebuSocial's answer

TelebuSocial stands out in the market for its comprehensive suite of features that empower businesses to create, manage, and analyze WhatsApp interactions seamlessly. What sets the platform poles apart from its competitors is its GPT integration capabilities. Thus enabling not only a bot to reply back to your customers, but also converse with them. For example - TelebuSocial is capable of reading comments in a social channel such as Instagram and then reply back to those comments based on inputs. On top of it - the platform allows you to converse in the language you want. Be it a bot or an agent, if the customer speaks Arabic, then the platform will translate it for the agent and deliver the message, and vice versa. This multilingual capability completely eliminates the big hurdle of communication challenges faced by companies that are into international business.

Why should a person choose your product over its competitors?

TelebuSocial's answer

We can always promise an intuitive interface. Powerful analytics, and customization as per customer req,which is all there but we instead want to commit an at-your-desk customer support. Making the product the first in its category to build a support infrastructure that runs 365 days a year, 7 days a week, 24 hours a day. Client loyalty is another flag that we hoist with pride solely because we have clients that go back 10 years with us. SMSCountry, one of our products, has held SMS Marketing channels for companies like Tata 1mg for 10 years now, DAMAC for 5 and Dr. Reddys for 6, hence promising an exceptional quality of service, and a long-term partnership only.

How would you describe your primary audience?

TelebuSocial's answer

Our primary audience consists of businesses of Enterprises, and Mid-sized companies across various industries, including e-commerce, healthcare, real estate, finance, and more. These businesses are looking to leverage WhatsApp Business API to enhance customer engagement, streamline communication, and drive growth.

Who are some of the biggest customers of your product?

TelebuSocial's answer

We serve brands from every possible category and that reaffirms the fact that TelebuSocial solves a problem for a variety of business challenges. Mitsubishi, Deccan Herald, Baraka Developers, Namshi in UAW and others are some of our most prominent customers.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TelebuSocial and CloudTalk

TelebuSocial Reviews

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CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

What are some alternatives?

When comparing TelebuSocial and CloudTalk, you can also consider the following products

Haptik.ai - Haptik builds Intelligent Virtual Assistant solutions that enhance customer experience and drive ROI for large brands.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

WATI - No-code chatbot builder for WhatsApp Business

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Interakt - Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies