Software Alternatives & Reviews

Tactful.ai VS Nintex

Compare Tactful.ai VS Nintex and see what are their differences

Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.

Nintex logo Nintex

Cloud-based digital workflow management automation platform
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

  • Nintex Landing page
    Landing page //
    2023-06-21

Tactful.ai videos

Tactful Unified Cognitive Customer Experience Platform

Nintex videos

Streamline Document Review & Approval Processes with Nintex for Office 365

More videos:

  • Review - Nintex Forms Overview
  • Review - Document Intake and Review w/ Box, Nintex and Workshare
  • Review - Contract creation, review, approval and signature with Box, Salesforce, Nintex and Docusign

Category Popularity

0-100% (relative to Tactful.ai and Nintex)
Customer Support
100 100%
0% 0
Project Management
0 0%
100% 100
Chatbots
100 100%
0% 0
Workflow Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tactful.ai and Nintex

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    πŸ‘ Pros:    Affordable|Automation|Omni-channel|Live chat
    πŸ‘Ž Cons:    Notifications

Nintex Reviews

Top 5 Microsoft Power Automate alternatives for 2024
β€œNintex generates papers, forms, and maps, among other elements that allow for seamless communication and workflow between departments and teams by synchronizing and conducting activities in cooperation on a single platform,” Tilley explains.
Source: www.jotform.com
7 Best Business Process Management Tools (2023)
Any business process that requires approvals, particularly if those approvals change, is well suited to manage using the Nintex Platform. Nintex also includes a robotic process automation tool that enables the intelligent automation of manual operations utilizing any software that is available from a user’s workstation.
11 Business Process Management (BPM) Software for SMBs
Nintex will help eliminate the manual and repetitive work with automated workflows and capture information faster in the proper manner. It can monitor the processes to identify and quickly address the issues and point the process improvements by using data visualization.
Source: geekflare.com
5 PowerApps Alternatives
Nintex is a solution from the Business Process Management paradigm. It allows users to achieve much of what they would do through PowerApps. and also go much beyond. Beyond building custom application interfaces, applying complex business logic, Nintex even allows users to write their own Boolean logic.
Top 15 Workflow Management Software Solutions
What makes Nintex a top workflow management software solution? To start, it enables you to easily streamline processes, integrate content, and empower employees wherever they are located. The app sports a people-driven design and offers people-friendly participation to improve processes – both simple everyday ones to complex elaborate procedures. The best part is you can...

What are some alternatives?

When comparing Tactful.ai and Nintex, you can also consider the following products

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

Kissflow - Kissflow is a workflow tool & business process workflow management software to automate your workflow process. Rated #1 cloud workflow software in Google Apps Marketplace.

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

Pipefy - Pipefy is a process management software that empowers anyone to create and automate efficient workflows on their own without code.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Process Street - Create beautiful rich process documents in a simple to follow checklist format. Fast, free and incredibly simple to use.