SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.
SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.
In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.
Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.
Yo!Rent is a white label rental eCommerce platform that enables entrepreneurs to launch an online rental marketplace. On Yo!Rent powered website, product owners can create showcase page and list their products for renting and selling. The eCommerce store owner acts as a connecting link between a vendor and a customer. Yo!Rent has advanced features such as multi-vendor, order management, invoice generation, shipping method management, rental buffer period, advanced booking calendar, and visual statistics. These features provide ease to the store owner to run and manage the system. Aspiring entrepreneurs can get a fully functional and user-friendly website at an affordable price. Yo!Rent is suitable for businesses of all sizes. It comes with one-year of free technical support and is available with a lifetime license.
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Startups and agile support teams.
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SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.
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SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.
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SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.
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SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.
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