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Symphony SUMMIT VS Zendesk Suite

Compare Symphony SUMMIT VS Zendesk Suite and see what are their differences

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Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

Zendesk Suite logo Zendesk Suite

The complete Zendesk suite in one package
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16
Not present

Symphony SUMMIT videos

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Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Zendesk Suite videos

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Category Popularity

0-100% (relative to Symphony SUMMIT and Zendesk Suite)

Symphony SUMMIT

Zendesk Suite

Help Desk
53 53%
Help Desk
47% 47
Business & Commerce
42 42%
Business & Commerce
58% 58
Communication
50 50%
Communication
50% 50
Customer Support
57 57%
Customer Support
43% 43

User comments

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What are some alternatives?

When comparing Symphony SUMMIT and Zendesk Suite, you can also consider the following products

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Oracle Service Cloud - Web, Social & Contact Center

Service Creatio - The Omnichannel Customer Service and Support

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