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Verint VS Oracle Service Cloud

Compare Verint VS Oracle Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center
  • Verint Landing page
    Landing page //
    2023-10-21
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15

Verint videos

+ Add

Verint Workforce Management (WFM): Made for the Way You Work

More videos:

  • Review - Keep your words with Verba Recording System
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Oracle Service Cloud videos

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19D Oracle Service Cloud Release Overview

Category Popularity

0-100% (relative to Verint and Oracle Service Cloud)

Verint

Oracle Service Cloud

Help Desk
46 46%
Help Desk
54% 54
Business & Commerce
53 53%
Business & Commerce
47% 47
Communication
48 48%
Communication
52% 52
Customer Support
45 45%
Customer Support
55% 55

User comments

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What are some alternatives?

When comparing Verint and Oracle Service Cloud, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Service Creatio - The Omnichannel Customer Service and Support

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Zendesk Suite - The complete Zendesk suite in one package

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

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