Software Alternatives, Accelerators & Startups

SurveySensum VS Smartlook

Compare SurveySensum VS Smartlook and see what are their differences

SurveySensum logo SurveySensum

SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations.

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • SurveySensum Landing page
    Landing page //
    2023-07-31

SurveySensum is a leading customer feedback platform perfect for SMEs and larger corporations.

It is more than just a platform — it's a comprehensive CX Consulting Service. Their dedicated CX consultants assist with everything from creating surveys to analyzing insights and determining which actions need to be taken based on these insights to achieve your business goals.

Proudly serving over 500 businesses worldwide across 40+ countries, including the US and Asia, SurveySensum facilitates access to real-time, omnichannel consumer insights in an easy and affordable manner. Having formed partnerships with various sectors including FMCG, banking, retail, and automotive, SurveySensum boosts customer satisfaction, loyalty, and lifetime value.

  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

SurveySensum videos

SurveySensum Review: NPS, CES, and CSAT Survey Questions | SurveySparrow Alternative

More videos:

  • Review - Introduction to SurveySensum
  • Review - Surveysensum - Collect Customer Feedback Using Surveys

Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to SurveySensum and Smartlook)
Surveys
100 100%
0% 0
Web Analytics
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

Share your experience with using SurveySensum and Smartlook. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SurveySensum and Smartlook

SurveySensum Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
To track customer feedback and make the best out of it, you need user feedback tools like SurveySensum. You use the feedback management solution to understand where your feedback comes mostly from in the first phase. Then determine the intervals when you want to collect them. Generate reports on who said what and understand what feedback matters to your business. Collect the...

Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.

Social recommendations and mentions

Based on our record, Smartlook seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SurveySensum mentions (0)

We have not tracked any mentions of SurveySensum yet. Tracking of SurveySensum recommendations started around Mar 2021.

Smartlook mentions (2)

What are some alternatives?

When comparing SurveySensum and Smartlook, you can also consider the following products

Respondent - Respondent helps you find any target audience in the world for in-person and remote research studies across all research methods including interviews, focus groups, surveys, and more. Respondent works with any research tool you already use.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Netigate - We are always seeking new talent to join our team. We offer the freedom to grow, opportunities for self development, and the chance to take on real responsibility. Become a part of Netigate's inter...

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Startquestion - Say goodbye to boring surveys and forms.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.