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Halp VS Desk365

Compare Halp VS Desk365 and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
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Halp logo Halp

Slack-first ticketing for internal helpdesk

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • Halp Landing page
    Landing page //
    2023-10-05
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Halp

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Halp features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Category Popularity

0-100% (relative to Halp and Desk365)

Halp

Desk365

Customer Support
74 74%
Customer Support
26% 26
CRM
81 81%
CRM
19% 19
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Help Desk
83 83%
Help Desk
17% 17

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Halp and Desk365

Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

Desk365 Reviews

We have no reviews of Desk365 yet.
Be the first one to post

What are some alternatives?

When comparing Halp and Desk365, you can also consider the following products

Roby - Refreshingly simple helpdesk for Slack & Teams users

Halp for Microsoft Teams - An internal help desk built into Teams

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Slack Jira Integration - Easily keep issues moving right from Slack

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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