Software Alternatives, Accelerators & Startups

Supernotes VS KnowledgeBase

Compare Supernotes VS KnowledgeBase and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Supernotes logo Supernotes

The fastest way to take notes and collaborate with friends. Create notecards with Markdown, LaTeX, images, emojis and more. Get started for free!

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
  • Supernotes Landing page
    Landing page //
    2022-02-13

Supernotes is a new way to create notes and collaborate with your friends. Quickly create note-cards with diverse content from task lists to maths equations, with full markdown and LaTeX support. You can tag your cards, find relevant keywords, and sort your cards in an instant. Each and every note-card can be immediately shared, commented on, or collaboratively edited, allowing you to keep all your learning organised, even when working together.

  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center

Supernotes

$ Details
freemium
Platforms
Windows Mac OSX Linux Android iOS Web
Release Date
2019 October

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

Supernotes features and specs

  • Clean UI
  • Responsive Design
  • Categories
  • Importing
  • Markdown

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration
  • Customizable help center
  • AI-boosted, rich text editor
  • External help center
  • Internal workspace
  • Article management
  • Analytics

Supernotes videos

Supernotes | The new collaborative note-taking app

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Category Popularity

0-100% (relative to Supernotes and KnowledgeBase)
Productivity
91 91%
9% 9
Knowledge Base
0 0%
100% 100
Note Taking
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Supernotes and KnowledgeBase

Supernotes Reviews

We have no reviews of Supernotes yet.
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KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Social recommendations and mentions

Based on our record, Supernotes seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Supernotes mentions (22)

  • SN Pro – a free, open-source font designed for Markdown
    Hey everyone, OP (Tobias) here. We're excited to release SN Pro today, a friendly new typeface that's open source and free for both personal and commercial use. We've carefully re-designed each character, improving support for Markdown and ligatures. For a detailed breakdown of our design process, check out the link [1]. Throughout the development of our app[2] over the past few years, my co-founder Connor and I... - Source: Hacker News / over 1 year ago
  • Supernotes App: Get 20 free cards when you sign up using referal code
    Want to try a new way to take notes? Join me on Supernotes, and use my code `xkQEcM` to get 20 extra cards after you sign up. https://supernotes.app. Source: about 2 years ago
  • Ask HN: Why are there no good note taking apps
    Note-taking app [1] founder here. This is a question I hear almost every day, and there's a good reason for that. Note-taking is personal. Everyone wants a note-taking app with just the right features for their personal workflow – whether it's open source, end-to-end encrypted, has handwriting support etc. That's also one of the reasons why the note-taking app and personal knowledge management app market is so... - Source: Hacker News / almost 3 years ago
  • Stripe Open Sources Markdoc
    For my startup[1] which is built around Markdown notecards we've been using markdown-it for Markdown parsing and so far I've written a couple of extensions for it and haven't had many issues. [1] https://supernotes.app. - Source: Hacker News / almost 3 years ago
  • Inkdrop: Organizing your Markdown notes made simple
    Let's add https://supernotes.app/ to the list right away. :p. - Source: Hacker News / almost 3 years ago
View more

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

What are some alternatives?

When comparing Supernotes and KnowledgeBase, you can also consider the following products

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Boostnote - Boostnote is an open-source note-taking​ app.

Stonly - Create interactive step-by-step guides