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Boostnote VS KnowledgeBase

Compare Boostnote VS KnowledgeBase and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Boostnote logo Boostnote

Boostnote is an open-source note-taking​ app.

KnowledgeBase logo KnowledgeBase

An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
  • Boostnote Landing page
    Landing page //
    2023-02-02
  • KnowledgeBase Landing page
    Landing page //
    2023-09-08

AI-powered knowledge base at your customers’ service

KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.

With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.

Knowledge base for customer support

An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.

Knowledge base for SaaS products

Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.

KnowledgeBase makes knowledge management easy with some features, including:

  1. KnowledgeBase x LiveChat integration
  2. External help center
  3. QuickAnswer
  4. Customizable help center
  5. AI-boosted, rich text editor
  6. Article management
  7. Analytics
  8. Access to KnowledgeBase Help Center

Boostnote

$ Details
Platforms
-
Release Date
-

KnowledgeBase

$ Details
paid Free Trial $59.0 / Monthly (paid per company; all features included)
Platforms
Desktop Mobile
Release Date
2017 September

Boostnote features and specs

  • Open Source
    Boostnote is an open-source application, allowing users and developers to review the code, contribute to its development, and ensure transparency.
  • Cross-Platform
    The application is available on multiple platforms, including Windows, macOS, and Linux, ensuring that users can access their notes from any device.
  • Markdown Support
    Boostnote supports Markdown, enabling users to format their notes with ease and create well-structured documents.
  • Offline Access
    Users can access and edit their notes even without an internet connection, making Boostnote a reliable tool for note-taking anywhere.
  • Developer-Friendly Features
    Boostnote includes several features aimed at developers, such as code syntax highlighting and snippets, making it a good choice for coding notes.

Possible disadvantages of Boostnote

  • Limited Collaboration
    Boostnote lacks robust collaboration features, which can be a drawback for teams looking to work together on shared notes in real-time.
  • Mobile App Limitations
    The mobile apps of Boostnote are not as feature-rich or polished as the desktop versions, which may limit usability on smartphones and tablets.
  • Complex Setup for Syncing
    Setting up syncing across devices requires the use of external services like Dropbox or Google Drive, which can be cumbersome for some users.
  • No Built-in Cloud Storage
    Unlike some other note-taking apps, Boostnote does not come with built-in cloud storage, requiring users to manage their own storage solutions for syncing notes.
  • Potential Performance Issues
    Some users have reported performance issues, particularly with larger notes or extensive use of code snippets, which can impact the user experience.

KnowledgeBase features and specs

  • KnowledgeBase x LiveChat integration
  • Customizable help center
  • AI-boosted, rich text editor
  • External help center
  • Internal workspace
  • Article management
  • Analytics

Analysis of Boostnote

Overall verdict

  • Boostnote is a good choice for developers who need a robust note-taking tool that caters specifically to their coding and technical documentation needs. Its open-source nature also allows for customization according to individual user preferences.

Why this product is good

  • Boostnote is a popular open-source note-taking application aimed at developers and programmers. It supports a variety of programming languages for syntax highlighting, Markdown support for structuring notes, and offline access, which are beneficial for users who need to manage code snippets or technical documents efficiently. Its cross-platform nature makes it accessible on different devices, although it might not have the collaborative features found in other note-taking apps like Evernote or Notion.

Recommended for

    Boostnote is recommended for developers, programmers, and technical writers who require a focused tool for managing code snippets, technical notes, and markdown documents. It’s especially valuable for those who prioritize offline access and open-source customization options.

Analysis of KnowledgeBase

Overall verdict

  • Yes, KnowledgeBase (knowledgebase.com) is generally considered a good platform for accessing information and learning materials.

Why this product is good

  • KnowledgeBase is well-regarded for its comprehensive resources, user-friendly interface, and reliable content updates. It provides extensive coverage on a variety of topics, making it a valuable resource for users seeking detailed information.

Recommended for

  • students and researchers looking for credible sources
  • professionals seeking to expand their knowledge base
  • individuals who enjoy self-paced learning and discovering new topics

Boostnote videos

Best Note Taking Software - Boostnote (Free)

KnowledgeBase videos

KnowledgeBase AI-powered search feature: QuickAnswer

More videos:

  • Demo - What is KnowledgeBase? | One knowledge base, all the answers

Category Popularity

0-100% (relative to Boostnote and KnowledgeBase)
Note Taking
100 100%
0% 0
Knowledge Base
0 0%
100% 100
Productivity
82 82%
18% 18
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Boostnote and KnowledgeBase

Boostnote Reviews

8 Best Free Google Keep Notes Alternatives for Easy Note-Taking
Boostnote is a note-taking app designed specifically for coders. It supports rich text and markdown language, making it ideal for writing code snippets. Boostnote offers real-time cloud sync and support for over 100 programming languages. It works on all major desktop platforms and is free to use.
The 7 Best Note-Taking Apps for Programmers and Coders
The best part about Boostnote is that it’s free and open source, it’s cross-platform, and your notes will sync across all platforms you use Boostnote on.

KnowledgeBase Reviews

  1. Decent product

    KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.

  2. Easy to use

    The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.

    👍 Pros:    Great customer support|Good price|User friendly interface|Simple yet powerful and efficient tool
  3. Easy and affordable

    Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.

Social recommendations and mentions

Based on our record, Boostnote seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Boostnote mentions (6)

View more

KnowledgeBase mentions (0)

We have not tracked any mentions of KnowledgeBase yet. Tracking of KnowledgeBase recommendations started around Mar 2021.

What are some alternatives?

When comparing Boostnote and KnowledgeBase, you can also consider the following products

Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

Standard Notes - A safe place for your notes, thoughts, and life's work

Stonly - Create interactive step-by-step guides