KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
Boostnote is recommended for developers, programmers, and technical writers who require a focused tool for managing code snippets, technical notes, and markdown documents. It’s especially valuable for those who prioritize offline access and open-source customization options.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, Boostnote seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Here are a few others you could check: * Amplenote * Boostnote * Zoho Notebook * Google Keep. Source: almost 2 years ago
Boostnote has real-time collaboration but it's unclear if you can self-host the markdown files. I think no. Source: over 2 years ago
You can check out this page https://alternativeto.net/software/joplin/?platform=online But the best I could find are - Https://www.taskade.com/ Https://standardnotes.com/ Https://notesnook.com/ Https://bundlednotes.com/ Https://diaroapp.com/ Https://notabase.io/ Https://boostnote.io/ Etc. Source: almost 3 years ago
A quick google search gives me Boost Note and Notejoy. Might be worth a try? Source: almost 4 years ago
Ive also heard positive things about boostnote Https://boostnote.io/. Source: almost 4 years ago
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Standard Notes - A safe place for your notes, thoughts, and life's work
Stonly - Create interactive step-by-step guides