Software Alternatives, Accelerators & Startups

Sup! Standup Bot VS osTicket

Compare Sup! Standup Bot VS osTicket and see what are their differences

Sup! Standup Bot logo Sup! Standup Bot

The complete stand-up and follow-up bot
Visit Website

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Sup! Standup Bot Landing page
    Landing page //
    2023-06-09

The best standup bot for keeping your team on track during daily async standup meetings. Sup can facilitate a standup meeting, retrospective meeting, or other meetings asynchronously for your team using either a chat-based interface or a dialogue window.

Conduct standups & follow-ups: Sup provides team standup updates. You can see how everything works with direct questions and answers. Asynchronous standups and multiple follow-ups are a click away.

Vacation Tracker: Request, approve, view, and manage vacations with Sup. Holiday tracking is easy with regular updates and a dashboard of employee holiday analytics.

Create surveys & polls: Remote working can become a lot easier when you can make quick decisions based on surveys and quick polls. Make it simple for your team to voice their opinions.

Track team mood: Sup? Is that what you want to ask your team? Using mood tracking, understand your team's emotions. To gauge team morale, use it with a follow-up like standups. The anonymity of responses allows for honest answers.

Integrations: Sup x GoogleSheets. Sup integrates with Google Sheets to create a new Google Sheet file at the end of every month and sync the follow-up responses. Trusted by small and big-leaguers like Iterable, Adobe, PWC, Stripe, MailChimp, Starbucks, Mixpanel, Dell, Warner Bros, Wise, Perceptyx, Udaan, and more.

  • osTicket Landing page
    Landing page //
    2023-04-21

Sup! Standup Bot

Website
supbot.com
$ Details
freemium $29.0 / Monthly (Flat price)
Platforms
Slack Microsoft Teams
Release Date
2022 May

osTicket

Pricing URL
-
$ Details
Platforms
-
Release Date
-

Sup! Standup Bot features and specs

  • Conduct standup & follow-ups: Yes
  • Maintain & track holidays: Yes
  • Build forms & quick polls: Yes
  • Track team mood everyday: Yes

osTicket features and specs

No features have been listed yet.

Sup! Standup Bot videos

Sup | Employee Reimbursement Tracking via Slack/Teams

More videos:

  • Tutorial - How to run a daily Stand-up in Slack/Teams
  • Tutorial - How to manage leave or holiday requests of the team in Slack/Teams

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Sup! Standup Bot and osTicket)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Sup! Standup Bot and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sup! Standup Bot and osTicket

Sup! Standup Bot Reviews

  1. Superb bot for Standups and Holiday tracking!

    We use Sup bot extensively in our team to facilitate standup, End-of-day follow-ups, holiday tracking - all without leaving Slack.

    👍 Pros:    Affordable price|Excellent features

Optimize your Slack workspace with these 6 best Geekbot alternatives
Edit & update response: It is difficult to make a realistic estimation of task definition, duration, and process at the very first attempt. You will often start with a particular estimation, and as the project progresses you will find the estimation proven wrong. This is where you will find the need to update the previous estimation for an accurate future reference. This is...
Source: www.inkoop.io

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sup! Standup Bot mentions (0)

We have not tracked any mentions of Sup! Standup Bot yet. Tracking of Sup! Standup Bot recommendations started around Jul 2021.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 12 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing Sup! Standup Bot and osTicket, you can also consider the following products

Standup Bot - An easy to use bot that automates your team’s standups, check-ins or any kind of recurring status update meetings, without breaking the bank.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Standuply - Run daily standup meetings and track your metrics in Slack

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.