Software Alternatives, Accelerators & Startups

osTicket VS Standuply

Compare osTicket VS Standuply and see what are their differences

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

Standuply logo Standuply

Run daily standup meetings and track your metrics in Slack
  • osTicket Landing page
    Landing page //
    2023-04-21

  • Standuply Landing page
    Landing page //
    2023-10-06

osTicket videos

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Standuply videos

Have Your Slack Team Stand To Attention, With Standuply (Onboarding and Review)

More videos:

  • Review - Standuply Review on AppSumo
  • Tutorial - How to use Standuply

Category Popularity

0-100% (relative to osTicket and Standuply)
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and Standuply

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Standuply Reviews

Top 3 DailyBot Slack alternatives in 2023
Standuply runs text-based, voice-based and video-based asynchronous team meetings. Unlike DailyBot, it also connects you with internal experts on specific subjects.
Source: www.inkoop.io

Social recommendations and mentions

Based on our record, osTicket should be more popular than Standuply. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
View more

Standuply mentions (4)

  • How to Create Slack Simple Poll in 3 Steps
    If you’re satisfied with the product and ready to get started, click here! Source: over 1 year ago
  • 30 Great Check-In Questions for Managers to Drop in Meetings
    Tips: A few other pointers to make daily standups more productive include keeping your standup groups small so daily updates are agile, concise, and relevant to attendees -- ideally at a 9 person maximum, according to the Scrum Guide. Also consider automating standup meetings to be more flexible for bigger teams with tools like Standuply or Geekbot. - Source: dev.to / about 2 years ago
  • Share google forms via slack?
    If that doesn't have everything you need, checkout the third party app Standuply: https://standuply.com/. Source: almost 3 years ago
  • 15 Best Slack Apps for the Future of Work
    Standuply is a project management assistant that automates management processes and internal Q&A for teams. The app allows you to run asynchronous standup meetings, retro meetings, backlog grooming, planning meetings, team mood check-ins and more via text, voice and video. Additionally, Standuply's internal Q&A system provides a shared knowledge space to find answers to common team questions, or funnel new... - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing osTicket and Standuply, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sup! Standup Bot - The complete stand-up and follow-up bot

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Chili Piper - Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.