Software Alternatives, Accelerators & Startups

Sup! Standup Bot VS InvGate Service Desk

Compare Sup! Standup Bot VS InvGate Service Desk and see what are their differences

Sup! Standup Bot logo Sup! Standup Bot

The complete stand-up and follow-up bot
Visit Website

InvGate Service Desk logo InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
  • Sup! Standup Bot Landing page
    Landing page //
    2023-06-09

The best standup bot for keeping your team on track during daily async standup meetings. Sup can facilitate a standup meeting, retrospective meeting, or other meetings asynchronously for your team using either a chat-based interface or a dialogue window.

Conduct standups & follow-ups: Sup provides team standup updates. You can see how everything works with direct questions and answers. Asynchronous standups and multiple follow-ups are a click away.

Vacation Tracker: Request, approve, view, and manage vacations with Sup. Holiday tracking is easy with regular updates and a dashboard of employee holiday analytics.

Create surveys & polls: Remote working can become a lot easier when you can make quick decisions based on surveys and quick polls. Make it simple for your team to voice their opinions.

Track team mood: Sup? Is that what you want to ask your team? Using mood tracking, understand your team's emotions. To gauge team morale, use it with a follow-up like standups. The anonymity of responses allows for honest answers.

Integrations: Sup x GoogleSheets. Sup integrates with Google Sheets to create a new Google Sheet file at the end of every month and sync the follow-up responses. Trusted by small and big-leaguers like Iterable, Adobe, PWC, Stripe, MailChimp, Starbucks, Mixpanel, Dell, Warner Bros, Wise, Perceptyx, Udaan, and more.

  • InvGate Service Desk Landing page
    Landing page //
    2022-02-10

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.

Sup! Standup Bot

Website
supbot.com
$ Details
freemium $29.0 / Monthly (Flat price)
Platforms
Slack Microsoft Teams
Release Date
2022 May

InvGate Service Desk

$ Details
paid Free Trial
Platforms
Browser Web Cloud Windows Linux
Release Date
2009 January

Sup! Standup Bot features and specs

  • Conduct standup & follow-ups: Yes
  • Maintain & track holidays: Yes
  • Build forms & quick polls: Yes
  • Track team mood everyday: Yes

InvGate Service Desk features and specs

  • Ticket management: Yes
  • Gamification: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Knowledge Base: Yes
  • Asset Management: Integrated with InvGate Insight

Sup! Standup Bot videos

Sup | Employee Reimbursement Tracking via Slack/Teams

More videos:

  • Tutorial - How to run a daily Stand-up in Slack/Teams
  • Tutorial - How to manage leave or holiday requests of the team in Slack/Teams

InvGate Service Desk videos

InvGate Service Desk: Product Overview

More videos:

  • Review - DEMO InvGate Service Desk
  • Review - InvGate Service Desk: Discover a new way of working
  • Review - InvGate Service Desk: Business Analytics

Category Popularity

0-100% (relative to Sup! Standup Bot and InvGate Service Desk)
Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sup! Standup Bot and InvGate Service Desk

Sup! Standup Bot Reviews

  1. Superb bot for Standups and Holiday tracking!

    We use Sup bot extensively in our team to facilitate standup, End-of-day follow-ups, holiday tracking - all without leaving Slack.

    👍 Pros:    Affordable price|Excellent features

Optimize your Slack workspace with these 6 best Geekbot alternatives
Edit & update response: It is difficult to make a realistic estimation of task definition, duration, and process at the very first attempt. You will often start with a particular estimation, and as the project progresses you will find the estimation proven wrong. This is where you will find the need to update the previous estimation for an accurate future reference. This is...
Source: www.inkoop.io

InvGate Service Desk Reviews

We have no reviews of InvGate Service Desk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, InvGate Service Desk seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sup! Standup Bot mentions (0)

We have not tracked any mentions of Sup! Standup Bot yet. Tracking of Sup! Standup Bot recommendations started around Jul 2021.

InvGate Service Desk mentions (2)

  • Ticketing services for non-IT departments?
    But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
  • Change management system for tracking etc?
    Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago

What are some alternatives?

When comparing Sup! Standup Bot and InvGate Service Desk, you can also consider the following products

Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Standuply - Run daily standup meetings and track your metrics in Slack

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Standup Bot - An easy to use bot that automates your team’s standups, check-ins or any kind of recurring status update meetings, without breaking the bank.

osTicket - osTicket is a widely-used open source support ticket system.