LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
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LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, StatusPage.io seems to be more popular. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
That would indicate that they would not even use the automated checks from statuspage.com. Source: about 1 year ago
Shows service health, incident updates under categories like statuspage.io does? Source: about 2 years ago
That still means the back-up method requires AWS services to be up. AWS is blessed with an interesting problem: using AWS is widespread enough that it would be hard for them to guarantee a third-party hosting their status page did not depend on them in some way. For 99.999% of companies, buying a SaaS like statuspage.io is sufficient to make sure your downtime doesn't take down your status page provider. - Source: dev.to / over 2 years ago
I signed up for reports from statuspage.io which tends to spam me with network updates, but I like to see that that they are really working on it from hour to hour so I'm happy to get the spam. It's just ironic that I posted this and got the API issues email within minutes. Source: over 2 years ago
We setup a statuspage.io account a year back or so and push some aggregated metrics to indicate current service/system status. Best part is we can post updates to any outage / issue and it gets mailed to anyone who subscribed. Source: over 2 years ago
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