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Square VS HelpScout

Compare Square VS HelpScout and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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Square logo Square

Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!
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HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Square Homepage
    Homepage //
    2024-05-06
  • HelpScout Landing page
    Landing page //
    2023-07-14

Square videos

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Square vs PayPal 2020: A Side by Side Comparison

More videos:

  • Demo - Square Mobile Credit Card Reader Review | Squareup Demo | Pros & Cons
  • Review - I switched from Square to Paymentech. IMO, Squareup merchant services is garbage.
  • Review - What is Square - Square Review - Square Pricing Plans Explained
  • Review - 6 days left to dump Square merchant services before they begin screwing small businesses
  • Review - Square Eftpos Terminal Review 2023

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Square and HelpScout)

Square

HelpScout

Payments Processing
100 100%
Payments Processing
0% 0
Help Desk
0 0%
Help Desk
100% 100
Payment Platform
100 100%
Payment Platform
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

Share your experience with using Square and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Square and HelpScout

Square Reviews

POS: Best Point of Sale System Software for Small businesses
It may be used on tablets, smartphones, and Apple and Android devices. It is applicable to all business types, including bakeries. The business offers Square POS support around-the-clock.
Source: qpe.co.in
The Best Retail Management Software of 2021
Square is a POS solution that enables businesses to manage their operations. The system allows users to accept payments on-the-go and at the counter via Android and iOS devices. It also features a real-time inventory and sales tracker and an item management platform.
Source: digital.com
2019 Top Salon Booking Apps
This platform is dedicated to help you build, save, and grow. One of Square’s highlighted features is their customer prioritization to develop long-lasting relationships and keep your clients coming back. All of your client’s personal information, such as appointment history, payment method, and purchases, is securely stored within a customer profile to make checkouts and...
Source: www.simplyorganicbeauty.com
17 of the Best Inventory Management Software Options For 2020
The Square dashboard or Point of Sale (POS) app helps you manage inventory details like names, prices, and quantities. More advanced inventory tools like Square for Retail allow you to manage inventory for multiple locations from a single dashboard.
Source: shanebarker.com
Australian Payment Gateways
What started with a little white card reader hasn't stopped there. Square lets you process online, phone and mail order payments which integrate beautifully with their flagship Point-of-Sale system. Offline orders can be processed through their terminal (hardware supplied) and most, if not all cards – even those underused and unpopular ones – can be accepted online.Pricing:...
Source: soulandwolf.com.au

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Square seems to be a lot more popular than HelpScout. While we know about 41 links to Square, we've tracked only 2 mentions of HelpScout. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Square mentions (41)

  • Advertisement - Help Finding a Global Entry Appointment
    This is an advertisement and I want to provide all the details.. I am a software developer and avid traveler. I own this website and am the sole developer who wrote the entire software! This idea came about when I signed up for Global Entry and then couldn't get an enrollment interview. I offer a 100% Money Back Guarantee (https://globalentrytextalerts.com/moneyBack) if someone doesn't feel satisfied. The website... Source: 10 months ago
  • How common is card/contactless payment?
    And now with Square it's dirt simple to accept credit card transactions, and the software even integrates into the NFC transceiver in modern iPhones--so even street vendors and local artists accept contactless payment cards. Source: over 1 year ago
  • FREE GAME 💳💰💰
    Https://squareup.com/us/en - Better with aged account and/or verified business. Do custom amount charges on phone and type in card info manually. Source: over 1 year ago
  • Art Market Question: $$$
    I've seen this one quite a bit here: https://squareup.com/us/en. Source: over 1 year ago
  • Squarespace Tutorial: Learn How to Build a Squarespace Website in 2022
    Squarespace supports several payment gateways, including Stripe, PayPal Business, and Square (for US point of sale transactions). - Source: dev.to / over 1 year ago
View more

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Square and HelpScout, you can also consider the following products

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Odoo Point of Sale - Odoo is an online point of sale solution for retail and restaurants.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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