Software Alternatives, Accelerators & Startups

Spiceworks VS Zoho CRM

Compare Spiceworks VS Zoho CRM and see what are their differences

Spiceworks logo Spiceworks

Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
Visit Website
  • Spiceworks Landing page
    Landing page //
    2022-10-08
  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone

Spiceworks features and specs

No features have been listed yet.

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Spiceworks videos

Spiceworks overview with some examples

More videos:

  • Review - Cloud Spiceworks Help Desk | IT Support Ticketing Training
  • Review - Installing SpiceWorks Inventory & First Run

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Spiceworks and Zoho CRM)
Monitoring Tools
100 100%
0% 0
CRM
0 0%
100% 100
Help Desk
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Spiceworks and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Spiceworks and Zoho CRM

Spiceworks Reviews

Top 7 Alternatives To Snipe-IT (ITAM Tool)
One of the key features of Spiceworks IT Asset Management is its automatic discovery and inventory capabilities. The solution can automatically find and collect information about all the IT assets in an organization, including workstations, servers, routers, switches, and any other devices that are connected to the network. This enables IT Admin to maintain a complete and...
Source: www.zluri.com
The Best Open Source Network Monitoring Tools in 2023
Description: Spiceworks Network Monitoring is a free tool offered as a part of a Spiceworks monitoring and management solution suite. Their monitoring solution offers real-time monitoring capabilities for networks and devices. You can perform ping checks to verify that your network and all connected nodes are currently functional. The tool also supports common network...
Best Free Asset Tracking Software
The type of tracking sets this service apart from the others in this guide: It doesn't support scannable barcodes or RFID tags. Instead, users will have to manually enter data or upload spreadsheets. One feature allows users to scan their subnets for all hardware with an IP address, letting them automatically add computers, routers, switches, and printers. Barcoding is...
Source: tech.co

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Spiceworks should be more popular than Zoho CRM. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Spiceworks mentions (4)

  • Can someone help
    I never personally ran into the issues with those 2 programs, but just know there was real evidence given that it happened. I don't remember the details. If you want to know bad enough, you can search online and find it. You might find most if not all in discussions at spiceworks.com, but I can't be for certain at the moment. I just took it as a learning experience to sit back and say "hmmm". Source: over 1 year ago
  • Am I the only one here with a decent job?
    Spiceworks.com has a forum for one man shops, that I follow to learn from those who work at lean staffed workplaces. Source: about 2 years ago
  • Best resource to stay current with trends in the DevOps arena?
    Ive heard https://spiceworks.com is a good resource :). Source: about 2 years ago
  • B2B Audience targeting question
    You cannot directly target job titles with Google Ads. Outside of search ads you can create a custom intent audience and include keywords/domains that those people would typically use. For example, "spiceworks.com" would generally only include IT people. Source: almost 3 years ago

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing Spiceworks and Zoho CRM, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.