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Solvvy VS Gladly

Compare Solvvy VS Gladly and see what are their differences

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Solvvy logo Solvvy

Highly intelligent customer support self-service solution via AI/ML/NLP science

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.
  • Solvvy Landing page
    Landing page //
    2023-02-04
  • Gladly Landing page
    Landing page //
    2023-10-10

Solvvy videos

+ Add

Introducing Solvvy - Next-Gen Chatbot & Customer Support Automation

More videos:

  • Review - Solvvy: Transforming Customer Service Through Artificial Intelligence
  • Review - Mahesh Ram, Solvvy | CUBEConversation, May 2018

Gladly videos

+ Add

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Category Popularity

0-100% (relative to Solvvy and Gladly)

Solvvy

Gladly

Customer Support
49 49%
Customer Support
51% 51
Customer Service
100 100%
Customer Service
0% 0
Tool
35 35%
Tool
65% 65
Help Desk
100 100%
Help Desk
0% 0

User comments

Share your experience with using Solvvy and Gladly. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Solvvy and Gladly

Solvvy Reviews

We have no reviews of Solvvy yet.
Be the first one to post

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Solvvy seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Solvvy mentions (3)

  • Help Center on website no longer exists… doesn’t seem like its a Zendesk problem
    Looks like they went all in on Solvvy. https://solvvy.com/. Source: over 1 year ago
  • Ask HN: Who is hiring? (October 2021)
    Solvvy | Senior Python Backend Engineer | Full-Time, Fully Remote | https://solvvy.com/ Solvvy is a next-gen chatbot and customer support automation platform built with AI, ML, and Natural Language Processing technology. Solvvy is looking for a Pythoneer passionate about applying cutting-edge developments in the Python programming language and ecosystem to build amazing support experiences. You'll be responsible... - Source: Hacker News / over 2 years ago
  • What a nightmare, and I didn't even get far enough to book anything...
    The next day I checked my account settings page and noted that I was still not verified. I again tried twice to upload the driver's license photos and again hit the last page where it asks me to wait a few minutes. I waited a full 15 mins before giving up and contacting support again. This time, the CS rep told me that "my account is good to go for my next trip" but I explained that I required additional... Source: almost 3 years ago

Gladly mentions (0)

We have not tracked any mentions of Gladly yet. Tracking of Gladly recommendations started around Mar 2021.

What are some alternatives?

When comparing Solvvy and Gladly, you can also consider the following products

Netomi - Our AI customer service and support platform helps you take care of the customers you have worked so hard to win. Learn about Netomi and request a demo now.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Zoho Desk - Industry's first context-aware Helpdesk Software

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Action.ai - Action.ai is another conversational AI platform that allows businesses to create and maintain language classifiers through conversational interfaces like chatbots and virtual assistants.

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