Software Alternatives & Reviews

SocialEpoch VS Respond.io

Compare SocialEpoch VS Respond.io and see what are their differences

SocialEpoch logo SocialEpoch

SocialEpoch is a social selling solutions provider dedicated to helping businesses leverage the power of social media and IM tools to drive sales and increase brand awareness. WhatsApp SCRM & Facebook Marketing Automation Tool

Respond.io logo Respond.io

Turn Every Conversation into Business Results
  • SocialEpoch Landing page
    Landing page //
    2023-08-17

SocialEpoch is a B2B social selling solutions provider dedicated to helping businesses leverage the power of social media and IM tools to drive sales and increase brand awareness. Our team of experts has a deep understanding of the unique challenges and opportunities that B2B companies face in the digital age.

We work closely with our clients to develop a customized social selling strategy that is tailored to their specific business goals and target audience. We believe that social media is a crucial tool for B2B companies looking to connect with their customers, build meaningful relationships, and drive business growth.

SocialEpoch provides complete end-to-end solutions for modern digital marketing platforms and channels and salestech software so businesses can stay ahead of the curve. Facebook Marketing Automation Tool and WhatsApp SCRM are two of our main products, featuring auto-proactive social engagement, RPA technology, and an all-in-one marketing and sales platform. In addition, we also offer training and support to help our clients effectively implement and maintain their social selling efforts.

Contact us to start a free trial: Website: http://www.socialepoch.io WhatsApp: https://chat.whatsapp.com/EwPEtV78DcA12ODoBZKG3U Telegram: https://t.me/+Z-a3hvsvuDY3YWEx Skype: https://join.skype.com/3Z6Y4ccwcwvc

  • Respond.io Landing page
    Landing page //
    2023-04-01

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.

SocialEpoch features and specs

  • WhatsApp Blast System/Bulk Sender: Yes
  • Smart Chatbot & Quick Reply: Yes
  • Group Broadcast: Yes
  • Group Member Export: Yes
  • AI Exploring for Potential Customers: Yes
  • Follow Up Collaboration: Yes
  • Multi WhatsApp Account Login : Yes
  • Multilingual Support: Yes
  • Contact Import: Yes
  • Data Import/Export: Yes
  • Data Synchronization & Backup: Yes
  • Customer Tag Management: Yes
  • User Persona: Yes
  • API Connection: Yes
  • Facebook Automation Marketing Tool: Yes
  • Facebook Bulk Accounts: Yes

Respond.io features and specs

No features have been listed yet.

SocialEpoch videos

Connect, Convert, and Close with SocialEpoch

More videos:

  • Demo - SocialEpoch SCRM
  • Demo - SocialEpoch SCRM2

Respond.io videos

No Respond.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to SocialEpoch and Respond.io)
CRM
32 32%
68% 68
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
SaaS
100 100%
0% 0

Questions and Answers

As answered by people managing SocialEpoch and Respond.io.

How would you describe your primary audience?

Respond.io's answer:

Respond.io is for growing B2C companies who prioritize delivering exceptional customer experiences through messaging.

Why should a person choose your product over its competitors?

Respond.io's answer:

Respond.io is capable of handling high volumes without any slowdowns or downtime and can accommodate even the most complex businesses and implementations. Additionally, we offer highly flexible and customizable integration options.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SocialEpoch and Respond.io

SocialEpoch Reviews

  1. Better customer service

    Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Social Epoch, customer support is great too

  2. My daily work is incomplete without it..

    Overall my experience with this CRM is great. I am using it daily and I can say that my daily work is incomplete without it. It is so simple to use and provides amazing results for reports and dashboards, their customer's support team is very responsive.

  3. This product is outstanding and the support team was excellent

    This SocialEpoch is super awesome, just exactly as described. I have been sending my business messages right from the CRM. ALL my team have been collaborating on the CRM with the help of this plugin and the support is 100% responsive. Thanks to the team for giving us wonderful experience.

    🏁 Competitors: WhatsHash, Sirena.app, Zoho CRM
    👍 Pros:    Affordable price|Easy to track data|Data protection and security|Buyer persona creation
    👎 Cons:    Not available on ios|Not available on mac computer

Respond.io Reviews

We have no reviews of Respond.io yet.
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Social recommendations and mentions

Based on our record, Respond.io seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SocialEpoch mentions (0)

We have not tracked any mentions of SocialEpoch yet. Tracking of SocialEpoch recommendations started around Feb 2021.

Respond.io mentions (4)

  • 11 Best WhatsApp Marketing Software in 2023 to Send Bulk Messages
    However, this approach only makes sense if you need a centralized tool for running promotions across several messengers (Facebook Messenger, WhatsApp, WeChat, LINE, Telegram, etc.) at once. Since both 360dialog and Respond.io | #1 Business Messaging Platform for All Channels will be charging monthly fees for using their services, it’s more cost-effective to choose an official WhatsApp Partner that doesn’t require... Source: 10 months ago
  • Auto follow up with more messages when the previous message read - WhatsApp
    Https://respond.io/ I’ve been using this for my company. I don’t think it can do it based on read status but maybe it can. Source: almost 2 years ago
  • Basic stack for a new real estate company
    Unified communications (whatsapp, telegram, instagram, etc) - respond.io. Source: about 2 years ago
  • Service/device providing call-center like functionality
    What I could also recommend is something like respond.io for managing your support messaging platform. Source: almost 3 years ago

What are some alternatives?

When comparing SocialEpoch and Respond.io, you can also consider the following products

amoCRM - amoCRM is the world’s first messaging-powered CRM.

WATI - No-code chatbot builder for WhatsApp Business

Sirena.app - Sirena simplifies the WhatsApp communication between customers and businesses, helping them to drive growth in the messaging age

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WhatsHash - WhatsApp Store based Online Business App for Small Business. Sell your products using mobile phone and WhatsApp with smart payment management system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.