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Smartlook VS Nolt.io

Compare Smartlook VS Nolt.io and see what are their differences

LiveSession
LiveSession helps you analyze users’ behavior, improve UX, find JS bugs, and increase conversion rates using session replays, and event-based product analytics. featured
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Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Nolt.io logo Nolt.io

A fast & beautiful way to collect user feedback
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

  • Nolt.io Landing page
    Landing page //
    2019-03-24

$25 / month

Smartlook features and specs

  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.

Possible disadvantages of Smartlook

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.

Nolt.io features and specs

  • User-friendly Interface
    Nolt provides an intuitive and easy-to-navigate interface that makes it simple for users to submit feedback and ideas without any hurdles.
  • Customizable
    Nolt offers various customization options, allowing businesses to tailor the feedback board to match their brand's look and feel.
  • Integrations
    It supports integrations with tools like Slack, Intercom, and Zapier, making it easy to manage feedback within existing workflows.
  • Voting System
    Users can upvote and comment on ideas, allowing the most valuable suggestions to naturally rise to the top.
  • Anonymous feedback
    Nolt allows users to submit feedback anonymously, encouraging more honest and open feedback.
  • Affordability
    Nolt offers competitive pricing plans, providing great value for small to medium-sized businesses.

Possible disadvantages of Nolt.io

  • Limited Advanced Features
    While Nolt covers basic feedback management very well, it may lack some of the advanced features offered by more comprehensive project management tools.
  • User Management Limitations
    Nolt might not be suitable for large enterprises with complex user management needs, as it offers limited functionality in this area.
  • Customization Constraints
    Although customizable, the scope for customization might not be enough for businesses seeking highly specific functionality.
  • Learning Curve for Integrations
    While Nolt does support various integrations, setting them up correctly can be somewhat challenging for users without technical expertise.
  • Limited Analytics
    Nolt provides basic analytics but lacks in-depth analytical tools that could be beneficial for more data-driven decision making.
  • No Mobile Apps
    As of now, Nolt does not offer dedicated mobile apps, which may be a hinderance for users looking for mobile-first solutions.

Analysis of Smartlook

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

Smartlook videos

+ Add

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Nolt.io videos

+ Add

Give Your Community A Vote And A Voice With Nolt (Onboaring and Review)

More videos:

  • Review - Nolt.io Suggestion Board!

Category Popularity

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Nolt.io

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User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Smartlook and Nolt.io

Smartlook Reviews

10 Best Mixpanel Alternatives for Product Analytics in 2024
Smartlook is an advanced analytics tool that provides real-time insights into user behaviors and experiences. Understand how users engage with your products, and identify areas for improvement in your customer experience.
Source: clickup.com
11 Hotjar alternatives and competitors in 2024
Another key consideration is that Smartlook provides most of its features on the Pro plan, whereas Hotjar limits features by plan. For example, trend analysis is only available in the Scale plan—which starts at $171 per month. When using Smartlook, this functionality is available in all plans.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
is the product manager at Smartlook. Martin is enthusiastic about delivering the best possible customer experience. Prior to joining Smartlook as a product manager, he used to work as a consultant for Oracle NetSuite. Martin has a deep professional interest in biometric signing and work digitalization. He is also an NFL enthusiast and likes to enjoy good food (ideally while...
Source: www.smartlook.com
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Source: www.socialpros.co
Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me

Nolt.io Reviews

10 Best Canny Alternatives and Competitors in 2025
Customer feedback doesn’t have to be boring. At least that’s how the leaders behind Nolt feel. As one of the top alternatives to Canny, this app offers a stunning, visual feedback board that users will love to use when collecting feedback.
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
Small businesses prefer Nolt (opens in new tab) than Featurebase because it is more friendly to them and simpler to use. It is a lightweight feedback management software with basic features. Nolt has a very modern user interface. It also has several cons that has to be kept in mind.
Source: featureos.app
17 Best Canny Alternatives in 2024
Nolt.io is a customer feedback tool that helps you collect and organize feedback from your customers. You can use this tool to create a single place where all of your customers' comments are collected and organized into relevant topics so that you can easily find ways to improve your products. You can also get real-time insights into your customers' experiences by viewing...
Source: supahub.com
30+ Customer Feedback Tools comparison
Some tools are perfected and focused on a specific use-case (ie Canny, Nolt, FeatureUpvote) while others are feature-rich for general purpose (ie ClearFlask, UserVoice). If you cannot find the right tool, customize one to fit your needs.
Source: clearflask.com

Social recommendations and mentions

Based on our record, Nolt.io should be more popular than Smartlook. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Smartlook mentions (2)

Nolt.io mentions (8)

  • Ask HN: Product people, what do you use to manage your roadmap?
    I’ve seen others use nolt. https://nolt.io/. - Source: Hacker News / 9 months ago
  • Rust future
    Seems like nolt.io and rust feedback is privated at the moment, must have had ppl bombing it after the update. Source: almost 2 years ago
  • So I just built an Upvote board application inspired by 50hacks
    - Employee feedback board - a place where bigger companies can head their employees and their problems (https://nolt.io/ for employees and companies). Source: almost 3 years ago
  • stop getting pissed at losing
    Well it is one of the better early tier monuments, what other reason would they have for making it easier? It has always worked properly and fine. Also there was a MASSIVE uproar from the community because of it, if it wasnt just for the noobs they would have left it. https://rust.nolt.io/ had practically nothing but complaints from players on it for weeks, to this day I still occasionally see it. Not to mention... Source: about 3 years ago
  • Bigscreen roadmap, most voted ideas, user suggestions?
    If anyone at bigscreen reading this then please make a http://feedback.bigscreenvr.com/ page and use Nolt · Feedback boards your users will love or something like this or make a custom one, so anyone can see your roadmap and give suggestion and vote ideas. It will also help you to know what users want and you will also get lot of free ideas. Source: over 3 years ago
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What are some alternatives?

When comparing Smartlook and Nolt.io, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Upvoty - User feedback in 1 simple overview 🔥

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

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